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Revenue Cycle Specialist II - AR & Denials Follow-Up

Role overview

Responsibilities

  • Responsible for all AR follow up including denials, reconsiderations, and appeals
  • Accurate data entry of information into the computer system
  • Provide reimbursement assistance to patients while providing superior customer service
  • Follow appropriate HIPAA guidelines for medical records

Key facts

Other skills

  • Collections
  • Customer Service
  • Teamwork
  • Client Confidentiality

About the company

ENT Specialty Partners logo

ENT Specialty Partners

ENT Specialty Partners (ESP) is a collaborative, physician-led organization dedicated to excellence in patient care. We are a growing community of ENT physicians and audiologists harnessing the power of the best and brightest minds in our specialty. We are stronger TOGETHER. ESP is building a practice community based on bringing together world-class physicians, best practices, and innovation. We preserve independence for our partner doctors while giving them access to best-in-class resources, collaborative opportunities, and expertise.

Company details

Company size501 - 1000

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Job description

*THIS IS A REMOTE POSITION – We are currently accepting applications only from candidates residing in Texas, Pennsylvania, Maryland, and Washington, DC.*

RESPONSIBILITY:

Primarily responsible for effective billing and collections for all ENT Specialty Partners offices. Is able to resolve claim issues by utilizing knowledge of company policies and procedures, medical coding, insurance reimbursement practices, and collection laws.

POSITION RESPONSIBILITIES:

  • This position is responsible for all AR follow up including denials, reconsiderations, and appeals 
  • Accurate data entry of information into the computer system
  • Provide reimbursement assistance to patients while providing superior customer service and respect to patients and their families
  • Follow appropriate HIPAA guidelines provide medical records to primary care provider, insurance carriers, referred providers and patients per patient request
  • Work well individually and in a team-environment accomplishing set goals
  • Timely and accurate filing and billing of all patient transactions (billing, invoices, and insurance claims, etc.)
  • Monitor claim status, contact and follow up with insurance carriers on denials
  • Answer/respond to correspondence related to patient accounts
  • Posting of charges, payments, adjustments and related activities in EHR. Coordinates with providers, when necessary, on incomplete information to assure proper account and claim adjudication
  • Answer phones, take messages and return calls
  • Work well individually or in a team environment accomplishing set goals
  • Ability to maintain confidentiality
  • Performs other related duties as assigned

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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