Role overview

Qualifications

Strong expertise (2+ years) in ServiceNow Integrated Risk Management (IRM)
Experience implementing and configuring ServiceNow IRM and TPRM applications
Deep technical knowledge of vendor risk lifecycle, issue management, remediation processes, and risk reporting

Responsibilities

Design, develop, and deploy ServiceNow applications and platform solutions
Configure scoped applications and core platform features using best-practice patterns
Build and maintain integrations with enterprise systems using REST/SOAP APIs
Create and maintain technical documentation including solution designs and deployment runbooks

Key facts

Remote from: Texas (USA)
Full time
Mid-level (2-5 years)
English

Hard skills

ServiceNow JScript ServiceNow Risk Management Design Flow Soap Client Service Catalog Intelligent Agent Group Policy Business Law

Other skills

Problem Reporting
Communication
Collaboration

About the company

Diverse Lynx

IT Services & IT Consulting

We are a WBENC and NMSDC certified company helping our clients in their Diversity spending on Staffing or Contingent Workforce Services. Established in 2002 and headquartered out of Princeton-NJ, our 2000+ associates’ strength globally helps clients with talent across Technology, Healthcare, Life Sciences, Aerospace, Automotive, Energy, Pharmaceuticals, Retail, Telecom, Manufacturing and Engineering domains. Our presence in USA, Canada & India helps us support clients in IT, Non-IT, Healthcare, Hospital and Clinical hiring, across the globe.

Company details

Company typeLarge

IndustryIT Services & IT Consulting

Company size1001 - 5000

Links

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Job description

ServiceNow Developer – IRM
Job Description
Responsibilities

Design, develop, and deploy ServiceNow applications and platform solutions using:
- JavaScript
- Now Platform
- Flow Designer
- IntegrationHub
Configure scoped applications and core platform features using best-practice patterns, security controls, and governance standards.
Build and maintain integrations with enterprise systems using:
- REST/SOAP APIs
- MID Server
- IntegrationHub spokes
Ensure secure and reliable data exchange between systems.
Create and maintain technical documentation including:
- Solution designs
- Build notes
- Update sets
- Integration specifications
- Deployment runbooks
Provide post-deployment support, troubleshoot issues, and implement enhancements based on user feedback.
Maintain code quality through:
- Peer reviews
- Automated testing where applicable
- Adherence to ServiceNow SDLC and release/deployment practices
Contribute to continuous improvement initiatives and knowledge sharing across the ServiceNow platform team.
Develop automation and orchestration using:
- Flows/Workflows
- Business Rules
- Script Includes
- UI Policies
- Catalog Items
Improve operational efficiency and user experience through automation.
Collaborate with architects and stakeholders to:
- Produce solution designs
- Provide delivery estimates
- Translate requirements into implementable user stories
Research and recommend emerging ServiceNow capabilities, including:
- Virtual Agent
- AI Search
- Now Assist (where applicable)
Present technical options and recommendations to technical and non-technical stakeholders.
Act with integrity and professionalism to support a respectful and courteous work environment.

Qualifications

Strong expertise ( 2+ years) in ServiceNow Integrated Risk Management (IRM) is required, including:
- Risk Management
- Third Party Risk Management (TPRM)
Additional experience across two or more ServiceNow modules such as:
- IT Service Management (ITSM)
- IT Operations Management (ITOM)
- HR Service Delivery (HRSD)
Developers without experience in IRM/GRC or junior developers will not be considered.
Experience implementing and configuring ServiceNow IRM and TPRM applications.
Deep technical knowledge of:
- Vendor risk lifecycle
- Issue management
- Remediation processes
- Risk reporting and dashboards

Required Certifications

ServiceNow Certified System Administrator (CSA) required.

Preferred Certifications

ServiceNow Certified Implementation Specialist – Risk and Compliance (CIS-RC).
ServiceNow Certified Application Developer (CAD).
Platform micro-certifications.

Experience & Technical Skills

3+ years of recent, hands-on ServiceNow IRM development experience delivering platform solutions that solve business problems and create measurable impact.
Bachelor's degree from an accredited college or university preferred.
High school diploma or GED required.
Strong proficiency with ServiceNow scripting and development, including:
- JavaScript
- Business Rules
- Script Includes
- Client Scripts
- UI Policies
- ACLs
- Data model design
Experience with ServiceNow platform capabilities including:
- Flow Designer
- Service Catalog
- Reporting and Dashboards
- Performance considerations
- CMDB concepts (as applicable)
Experience building integrations using:
- REST APIs
- SOAP APIs
- IntegrationHub
- MID Server
Experience with Agile delivery practices, including:
- User stories
- Sprint ceremonies
- Backlog refinement
Ability to communicate technical concepts clearly in writing and collaborate effectively with technical and business stakeholders.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.