Digital Ad Operations Associate

Why Infillion Catalina CR?

Infillion's Catalina CR delivers omni-channel solutions to our customers with a long-standing history of rich data assets, but our greatest asset is our people. Our guiding principles set the stage for winning in the markets we serve, and our potential is powerful. When you join the Catalina team, you will be part of an inclusive environment that embraces flexibility, community involvement, work-life balance as well as opportunities to grow professionally.

The Role 

Infillion’s Catalina seeks a Digital Ad Operations Associate to join our dynamic, cross-functional team. The Digital Ad Operations Associate reports to the Manager of Digital Ad Operations. This role is responsible for supporting real-time media investment decisions that drive client campaign performance and returns on ad spend. The team manages multi-million-dollar budgets, ensuring the right message is delivered to the right consumer at the right time. 

This team member will need to be comfortable working on multiple accounts across various DSPs and have strong organizational skills. The Ad Ops Associate will support senior team members in day-to-day campaign management, trafficking, quality assurance, and reporting while building core programmatic skills. 

Main duties will involve trafficking online ads, including programmatic campaigns, supporting program management against KPIs through daily monitoring, and assisting with reporting. 

Responsibilities 

• Support timely trafficking of banner, video, native, and rich media units across mobile, desktop, and CTV advertising campaigns.

• Assist with compliance and quality checks of all setup deliverables, including creatives and tags • Develop troubleshooting (QA) skills at the campaign, line item, and creative level under guidance from senior team members.

• Collaborate with cross-functional teams to support performance solutions for each client • Ensure all client delivery restrictions are followed 

• Support the targeting and media strategy of assigned advertiser accounts 

• Learn and apply RTB buying strategies, optimization approaches, and best practices across multiple platforms 

• Assist in making recommendations to teams around media restrictions and the levers that influence delivery of Success Metrics 

• Support the delivery of campaigns in full and on time, working toward client performance benchmarks. 

• Contribute to margin monitoring and escalate issues to senior team members • Participate in digital product testing and workflow enhancement processes. 

Qualifications 

• 1+ years of online work experience – experience from a programmatic vendor, agency, or ad tech environment preferred 

• Bachelor's degree (major areas of focus: media, marketing, communications, or IT preferred)

• Foundational understanding of patterns, statistics, and probabilities as they relate to media performance 

• Customer service or client-facing experience 

• Knowledge of the internet and its commercial/marketing applications 

• Strong analytical, organizational, and written communication skills 

• Developing communication and presentation skills

• Basic to intermediate computer skills (e.g. PowerPoint, Excel, Word, Outlook, and internet)

• Strong attention to detail and eagerness to develop troubleshooting and problem-solving skills

• Familiarity with HTML, JavaScript, or other web/creative formats a plus

• Exposure to third-party ad server vendors such as DFA, Flashtalking, Sizmek, DCM, or similar is a plus

• Ability to work collaboratively with a wide range of people at all levels 

• Results-oriented with a willingness to learn and grow in a fast-paced environment

• AI experience or curiosity a plus

The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform other job-related tasks other than those specifically included in this description.

All duties and responsibilities are essential job functions and requirements and are subjected to possible modification to reasonably accommodate individuals with disabilities.

This position may be performed as a remote, work from home position.

About Catalina

Catalina is a recognized leader in highly targeted, personalized digital media that drives, tracks and measures sales lift for leading CPG retailers and brands. Powered by the most extensive shopper database in the world, Catalina's mobile, online and in-store networks personalize the consumer's path to purchase, delivering $7.9 billion in relevant consumer value each year. Catalina has no higher priority than ensuring the privacy and security of the data entrusted to us and maintaining the consumer trust paramount to the continued success of our business partners and Catalina. Based in St. Petersburg, FL, Catalina has operations in the United States, Costa Rica, and Europe. To learn more, please visit www.catalina.com or follow us on Twitter @Catalina.

Catalina is committed to investing in, empowering, and retaining an inclusive community within our company. We are dedicated to hiring the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and a voice to be heard. Our goal is to ensure that all our talented professionals are equipped with support, resources, and the opportunity to excel.

Catalina values your privacy and is committed to protecting your personal information. Please review our privacy policy, which provides details on how we process the data you provided for job applications.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Total Rewards & Compensation

Catalina offers a competitive total rewards package which includes a 401k with matching contributions; medical +Rx, vision, and dental coverage; tuition reimbursement, and a broad range of other benefits. Learn more at My Catalina Benefits

Compensation for the role will depend on several factors, including a candidate’s qualifications, skills, competencies, and experience.

This compensation and benefits information is based on Catalina’s good faith estimate as of the date of publication and may be modified in the future.