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Partnership Manager

Role overview

Qualifications

  • Commercial sales and account management experience
  • Experience managing business performance, including PL responsibility
  • Demonstrable experience of commercial negotiation
  • Experience working within the healthcare sector

Responsibilities

  • Manage and develop key customer relationships
  • Take ownership of contract management and governance
  • Drive customer retention and business growth
  • Lead cross-functional stakeholder collaboration

About the company

Acacium Group logo

Acacium Group

Hospitals & Health Care

We are a leading global healthcare delivery partner. With over 40 years of experience and a global footprint, we improve people’s lives through expert healthcare, social care and life sciences. By combining access to workforce, technology and sector expertise, we increase the sustainability of the global healthcare system, from early-stage clinical research right through to palliative care. Our market-leading services are tailored to the needs of each client across three distinct areas of expertise: 💡Global health and social care workforce We deliver permanent and temporary recruitment in acute and community settings across all physical and mental health specialists. 💡Global health and social care managed services Combining technology with data-led insight, clinical governance, and our expert workforce, we have developed innovative new care models that increase the capacity and capability of our clients. 💡Global life sciences solutions We partner with life sciences organisations worldwide to enable them to scale their workforce to meet growth ambitions. We assist in all stages of the product lifecycle, from discovery to manufacturing and commercial build-out. 🚀Careers with Acacium Group If you’re looking for a fulfilling career in a purposeful, global people driven business, look no further than Acacium Group. We constantly seek dynamic professionals across all business disciplines to join our global team. ⭐ Why build your career with us? We have a unique understanding of the importance of wellbeing in the workplace. As a result, we’ve built our businesses to support happy and healthy employees, helping them to be their best every day. ✅World-class learning and development ✅ Excellent rewards, benefits and recognition ✅ Work-Life balance ✅ Apprenticeship programme ✅ Wellbeing ✅ An inclusive culture and community committed to meaningful action

Company details

Company typeLarge
IndustryHospitals & Health Care
Company size5001 - 10000

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Job description

🌟 We’re Hiring: Partnership Manager

Permanent, Full Time

Homebased

£45,000 per annum

Are you a relationship-builder with a commercial mindset? We’re looking for a Partnership Manager to join our team and manage key customer partnerships while delivering contract growth, retention, and exceptional service.

Acacium Group are a leading global healthcare delivery partner and we are hiring a Partnership Manager. Part of Acacium Group, Thornbury Community Services is an ‘Outstanding’ CQC-rated care provider delivering exceptional care at home to individuals across England and Wales, no matter how unique their requirements or circumstances.

💡 About the Role

In this role, you will:

  • Manage and develop key customer relationships, acting as the primary point of contact to ensure exceptional service delivery and successful customer outcomes.

  • Take ownership of contract management and governance, overseeing contractual agreements, renewals, documentation, and customer review meetings to ensure compliance and long-term partnership success.

  • Drive customer retention and business growth, identifying opportunities to expand existing accounts, mitigate risks, and work collaboratively across teams to deliver tailored client solutions.

  • Lead cross-functional stakeholder collaboration, partnering with operational, clinical, finance, and business development teams to resolve challenges, improve service performance, and enhance the overall customer experience.

🎯 What You’ll Bring

We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:

  • Excellent relationship building skills

  • Problem solver

  • A commercial mindset

🌍 Why Join Us?

  • Your work will directly shape decisions that improve our services.

  • You’ll help us maximise value by ensuring data quality.

  • You’ll be part of a supportive team where new ideas are welcomed.

  • You’ll have opportunities to learn, grow, and develop your skills.

Your Benefits

  • Pensions scheme, free mortgage broker service & life assurance

  • Wellbeing Benefits - Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops

  • Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance

  • Discounts. Shopping, lifestyle & cinema discounts

📚 Experience We’re Looking For

  • Commercial sales and account management.

  • Experience managing business performance, including P&L responsibility, analysing management information and identifying opportunities to improve commercial outcomes.

  • Demonstrable experience of commercial negotiation and customer service delivery.

  • Experience working within the healthcare sector.

If you don’t meet every requirement but believe you’d be a strong fit, please apply anyway, we value diverse experiences.

🧩 Inclusion & Accessibility

We are committed to creating a truly inclusive and diverse workplace where everyone feels valued, respected, and able to thrive. As an age-friendly and disability-confident employer, we welcome applications from people of all backgrounds, communities and ages, recognising unique skills, experience and perspectives individuals bring at every stage of their career. Guided by our core value of Putting People First, we are committed to fostering an inclusive culture and will consider flexible working options and reasonable adjustments wherever possible to suit individual needs.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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