Company Description
Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
From prototype to real-world impact - be part of a global shift by doing work that matters.
Job Description
- Design, implement, and maintain enterprise-wide observability solutions using Dynatrace across web, mobile, APIs, and cloud-native applications.
- Configure Real User Monitoring (RUM), Application Performance Monitoring (APM), infrastructure monitoring, synthetic monitoring, and distributed tracing.
- Develop executive and operational dashboards that provide real-time visibility into application health, user experience, service performance, and platform availability.
- Implement AI-driven monitoring using Dynatrace Davis AI to establish intelligent baselines, reduce alert noise, and proactively identify performance issues.
- Build monitoring solutions for cloud-native microservices and distributed systems running in Google Cloud Platform (GCP).
- Integrate Dynatrace with PagerDuty and other incident management platforms to automate alerting and streamline operational response.
- Collaborate with software engineers and platform teams to establish observability standards throughout the software development lifecycle.
- Monitor critical business transactions and user journeys to ensure optimal application performance and availability.
- Analyze application performance trends, identify bottlenecks, and recommend improvements to increase system reliability.
- Support production incident investigations through performance analysis, root cause identification, and post-incident reviews.
- Define monitoring standards, documentation, and best practices for enterprise observability.
- Partner with DevOps, SRE, and Infrastructure teams to continuously improve operational excellence and platform resilience.
Qualifications
- 6+ years of experience implementing and administering Dynatrace in enterprise environments.
- Strong experience with:
- Dynatrace Administration
- Dynatrace OneAgent
- Real User Monitoring (RUM)
- Application Performance Monitoring (APM)
- Distributed Tracing
- Infrastructure Monitoring
- Synthetic Monitoring
- Dynatrace Davis AI
- Experience monitoring cloud-native applications deployed on Google Cloud Platform (GCP).
- Experience supporting modern microservices architectures and REST APIs.
- Experience integrating Dynatrace with incident management platforms such as PagerDuty.
- Strong understanding of observability concepts including metrics, logs, traces, service health, and SLOs.
- Experience troubleshooting application performance, latency, and infrastructure issues.
- Familiarity with CI/CD pipelines and DevOps practices.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities within Agile teams.
Preferred
- Experience supporting both web and mobile applications.
- Experience monitoring Kubernetes or containerized workloads.
- Knowledge of Google Cloud Operations Suite (Cloud Monitoring and Cloud Logging).
- Experience with scripting or automation using Python, PowerShell, or Bash.
- Experience integrating observability into DevOps and Site Reliability Engineering (SRE) practices.
- Healthcare or other highly regulated industry experience.
Additional Information
Discover some of the global benefits that empower our people to become the best version of themselves:
- Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
- Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
- Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
- Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
- Health: Global internal wellbeing programme, access to wellbeing apps;
- Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.
Additional Employee Requirements
- Participation in both internal meetings and external meetings via video calls, as necessary.
- Ability to go into corporate or client offices to work onsite, as necessary.
- Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
- Ability to bend, kneel, crouch, and reach overhead, as necessary.
- Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
- Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
- For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
- For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function.
*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.
USA Benefits (Full time roles only, does not apply to contractor positions)
- Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
- Flexible Spending Accounts (Medical, Transit, and Dependent Care)
- Employer Paid Life Insurance and AD&D Coverages
- Health Savings account paired with our low-cost High Deductible Medical Plan
- 401(k) Safe Harbor Retirement plan with employer match with immediately vest
At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.
