Service Sales Specialist

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Job Description:

Hitachi Energy Ireland has an exciting opportunity for a Service Sales Specialist, responsible for driving service revenue growth across the Hitachi Energy install base in Ireland. The role focuses on proactively identifying service opportunities, selling value-added service solutions, and supporting customers throughout the lifecycle of their assets. A key element of the role is the promotion and sale of digital service solutions alongside traditional service offerings.

Location, Dublin Remote

(Please note we are unable to provide visa support for this position)

How you'll make an impact:

• Proactively manage and develop service sales opportunities within the assigned install base across Ireland.
• Identify customer needs and promote appropriate service solutions, including maintenance contracts, upgrades, retrofits, spare parts, and digital services.
• Develop and maintain strong customer relationships, acting as a trusted advisor for service-related solutions.
• Generate and manage sales leads, from opportunity identification through to order intake.
• Collaborate closely with the Service Operations, Engineering, and Digital teams to ensure technically and commercially robust proposals.
• Prepare and present service proposals, quotations, and commercial offers in line with Hitachi Energy processes.
• Support contract renewals, upselling, and cross-selling activities across the service portfolio.
• Maintain accurate sales forecasting, pipeline management, and reporting using internal CRM and sales tools.
• Monitor market trends, customer feedback, and competitor activity to identify new opportunities.
• Ensure full compliance with Hitachi Energy policies, including Health, Safety, Quality, and Ethics requirements.

Your Background:

• Proven experience in service sales, technical sales, or a similar customer-facing commercial role.
• Background in electrical engineering, power systems, energy, or industrial services is highly desirable.
• Experience working with installed base customers and lifecycle service offerings.
• Familiarity with digital services, condition monitoring, or data-driven service solutions is an advantage.
• Strong commercial acumen and negotiation skills.
• Ability to work independently while collaborating effectively within a wider service

What We Offer:

• Competitive salary package
• Generous bonus scheme.
• 24 days holidays, plus bank holidays
• Excellent company pension and wide-ranging benefits schemes.
• Top quality H&S culture alongside comprehensive training and personal development programmes.
• Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.

More about us

We offer fantastic opportunities to work on dynamic, high-impact and cutting-edge industry initiatives that are making a crucial impact to society whilst also offering the vibrancy of working within a world-leading global organization.

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Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.