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Senior Quality Assurance Analyst - EH&B Offshore Operations

Role overview

Qualifications

  • College Degree or equivalent education, training and work-related experience
  • Five years of experience within the Employee Health and Benefits industry
  • Ability to work independently
  • Highly effective written / verbal communication and facilitation skills

Responsibilities

  • Conduct quality assurance reviews to identify opportunities for improvement or potential compliance-related deficiencies within retail insurance
  • Communicate with stakeholders and consult on implementation plans to ensure the firm’s high-quality standards are achieved
  • Proactively accomplish goals while prioritizing responsibilities
  • Act with responsiveness, urgency and professionalism in all matters

Key facts

Other skills

  • Quality Assurance
  • Non-Verbal Communication
  • Professionalism
  • Prioritization
  • Proactivity
  • Microsoft Office

About the company

Lippincott logo

Lippincott

Marketing & Advertising

Lippincott is a global creative consultancy. With a passion for solving our client’s toughest challenges, we create, grow and transform brands to define industries and transcend categories. A pioneer since 1943, we have shaped some of the world’s most iconic brands and experiences. From Coca-Cola to Samsung and Starbucks to Delta, our work drives growth and adds meaning to customers’ lives. As the brand and innovation experts of Oliver Wyman, we integrate deep industry, risk and operational expertise to deliver end-to-end solutions. Together, we create new possibilities for our clients to thrive in the future.

Company details

IndustryMarketing & Advertising
Company size51 - 200

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Job description

Company:

Marsh McLennan Agency

Description:

Our not-so-secret sauce.

Award winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Senior Quality Assurance Analyst at McGriff Specialty, a division of Marsh McLennan Agency (MMA).

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH).

This position is fully remote and can be located anywhere in the US.

A day in the life.

As our Senior Quality Insurance Analyst on the Offshore Business Operations in the Employee Health and Benefits area, you’ll conduct quality assurance reviews to identify opportunities for improvement or potential compliance-related deficiencies within retail insurance. You’ll communicate with stakeholders and consult on implementation plans to ensure the firm’s high-quality standards are achieved.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

  • College Degree or equivalent education, training and work-related experience

  • Five years of experience within the Employee Health and Benefits industry

  • Ability to work independently

  • Highly effective written / verbal communication and facilitation skills

  • Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively

  • accomplishing goals

  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

These additional qualifications are a plus, but not required to apply:

  • Knowledge of Employee Health and Benefits specific systems and applications

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering

  • Tuition reimbursement and professional development opportunities

  • Hybrid Work

  • Charitable contribution match programs

  • Stock purchase opportunities

To learn more about a career at McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/

To view additional career opportunities, visit http://marshmma.com/careers

Follow us on social media to meet our colleagues and see what makes us tick:

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMAMCG

#LI-Remote

The applicable base salary range for this role is $56,100 to $104,700.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until:

October 31, 2026

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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