Senior Analyst, Commercial Effectiveness

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Effectiveness

Job Category:

Professional

All Job Posting Locations:

Danvers, Massachusetts, United States of America, Remote (US)

Job Description:

We are searching for the best talent for a Senior Analyst, Commercial Effectiveness.

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtec

This is a remote role available in all states within the United States. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.

Purpose: The Senior Analyst, Commercial Effectiveness is responsible for end-to-end enablement operations supporting the Field Sales Organization within J&J MedTech Heart Recovery. This role serves as a core operational owner for the lifecycle (new hire to termination) of Fleet/SAFE Fleet and Mobility, ensuring field readiness, customer access, safety, compliance, and operational effectiveness across the organization. The Senior Analyst initiates, develops, and communicates policies and procedures; partners closely with internal and external stakeholders; and delivers analytics and insights that support business priorities while mitigating access, compliance, and operational risk.

Act as the core operational, end-to-end owner for Fleet/SAFE Fleet and J&J Mobility for the field sales organization while also serving as a versatile enablement analyst supporting cross‑functional commercial effectiveness projects, HR/leadership strategy initiatives, and ad‑hoc analytics to improve field readiness, compliance, and organizational effectiveness.

You will be responsible for:

• Manage day-to-day Fleet and SAFE Fleet operations, mailbox triage, vehicle replacements, and safety initiatives aligned to SAFE Fleet standards.
• Operate the full J&J Mobility lifecycle (provisioning, support, device replacement, vendor coordination) for the Field Sales Organization.
• Produce, analyze, and distribute CPMM, SAFE Fleet Ambassador scorecards, and recurring/ad-hoc operational reports to identify trends, risks, and improvement opportunities.
• Support key commercial effectiveness projects and special initiatives as needed, managing tasks, stakeholders, timelines, and communications.
• Lead training, LMS onboarding, and knowledge-transfer for Fleet and Mobility processes; own communications and enablement with the Field Sales Organization.
• Partner with internal stakeholders and external vendors to ensure SLAs, policy adherence, and timely issue resolution.
• Develop and maintain policies, SOPs, and governance for fleet, mobility, and (future) credentialing to mitigate access, compliance, and operational risk.

Qualifications:

• Bachelor’s degree and a minimum of four (4) years of professional experience or Associate’s degree and a minimum of six (6) years of professional experience.
• Experience supporting operational programs for a field-based organization (e.g., vendor credentialing, fleet, safety, mobility, commercial operations, or field enablement.
• Strong analytical skills, including experience producing metrics, dashboards, scorecards, and recurring performance reports.
• Effective Microsoft Excel skills (pivot tables, lookups, formulas).
• Excellent communication (verbal and written), documentation, and SOP/policy development skills, with the ability to translate complex requirements into clear guidance for field teams.
• Comfort with cross-functional and vendor partnerships.
• Ability to manage multiple priorities independently with strong attention to detail and time management.
• Demonstrated project coordination and cross‑functional collaboration skills; experience partnering with HR or leadership programs preferred.
• Demonstrated sound judgment and discretion when handling sensitive information and navigating complex, cross functional issues.

• Ability to function independently as well as collaboratively within a team environment.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

#LI-Remote

Required Skills:

 

 

Preferred Skills:

Analytical Reasoning, Business Behavior, Business Development, Business Valuations, Communication, Customer Centricity, Innovation, Marketing Integration, Operational Excellence, Problem Solving, Process Optimization, Sales, Sales Enablement, Sales Support, Solutions Selling, Standard Operating Procedure (SOP)

 

 

The anticipated base pay range for this position is :

$79,000.00 - $127,650.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits