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Manager – Employee & Industrial Relations

Role overview

Qualifications

  • Tertiary qualifications in Human Resources, Industrial Relations, Employment Law or a related discipline
  • Significant experience managing complex employee and industrial relations matters within a large or complex organisation
  • Proven expertise conducting sensitive workplace investigations from initial assessment through to recommendations and outcomes
  • Strong working knowledge of Australian employment legislation, awards, enterprise agreements and industrial frameworks

Responsibilities

  • Lead end-to-end workplace investigations into matters including misconduct, bullying, harassment, discrimination and policy breaches
  • Provide expert, commercially pragmatic advice on complex employee and industrial relations issues
  • Coach and support leaders through disciplinary processes, performance matters and workplace disputes
  • Represent Team Global Express in Fair Work Commission proceedings and other industrial forums when required

Key facts

Other skills

  • Coaching
  • Communication
  • Decisiveness
  • Problem Solving

About the company

Team Global Express logo

Team Global Express

Transportation, Logistics & Supply Chain

United by our fundamental goal to provide superior customer experiences and operational excellence, Team Global Express is excited to step forward under new ownership, Allegro Funds. Backed by an unrivalled and seamless network, Team Global Express builds unique, innovative and tailored solutions across road, rail, air and sea; providing transport, logistics, and business solutions to customers throughout Australia and New Zealand. By exploring how businesses continue to deliver in a changing world, Team Global Express is determined to play our pivotal part in the pandemic-proof economic recovery of Australia and New Zealand. Through engaging, listening and sharing with our customers, Team Global Express strives to deliver exceptional experiences, putting your business at the heart of ours. About our new owners: Allegro Funds is Australia’s most awarded and largest transformation and turnaround private equity firm. Allegro provides Transformational Capital—applying capital, expertise and a distinctly hands-on approach—to invest in businesses and reposition them for sustained long term growth. Over the past 20 years, Allegro has demonstrated a strong track record or partnering with management teams and key stakeholders to build better businesses and create enduring value.

Company details

Company typeXLarge
IndustryTransportation, Logistics & Supply Chain
Company size5001 - 10000

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Job description

Lead complex workplace matters. Influence business outcomes. Shape the future of work at Team Global Express.

At Team Global Express, our people are at the heart of everything we do. As we continue to transform one of Australia's largest logistics and freight businesses, we're looking for an experienced Employee & Industrial Relations Manager to join our high-performing People team.

This is a career-defining opportunity for an ER/IR professional who thrives on solving complex challenges, influencing senior leaders and making a genuine impact across a large, dynamic and highly unionised national workforce.


No two days are the same. From leading high-profile workplace investigations and providing trusted advice to senior leaders, through to representing the business in industrial matters and shaping ER strategy, you'll be at the centre of some of our most critical people decisions.

What you'll be doing

As our Employee & Industrial Relations Manager, you'll be the trusted expert for complex ER and IR matters across the business. You'll partner closely with operational leaders, HR, legal teams and union representatives to deliver practical, commercially focused outcomes while ensuring fairness, compliance and exceptional employee experiences.

You'll:

  • Lead end-to-end workplace investigations into matters including misconduct, bullying, harassment, discrimination and policy breaches.

  • Provide expert, commercially pragmatic advice on complex employee and industrial relations issues.

  • Coach and support leaders through disciplinary processes, performance matters and workplace disputes.

  • Interpret and advise on employment legislation, enterprise agreements, awards and workplace policies.

  • Represent Team Global Express in Fair Work Commission proceedings and other industrial forums when required.

  • Build strong relationships with unions and employee representatives to achieve positive and sustainable outcomes.

  • Develop leader capability through coaching, education and proactive ER guidance.

  • Contribute to the ongoing evolution of our Employee & Industrial Relations strategy, governance and best practice.

What you'll bring

You'll be an experienced ER/IR professional who enjoys navigating complexity, influencing stakeholders and balancing commercial outcomes with sound judgement and legislative compliance.

You'll also bring:

  • Tertiary qualifications in Human Resources, Industrial Relations, Employment Law or a related discipline.

  • Significant experience managing complex employee and industrial relations matters within a large or complex organisation.

  • Proven expertise conducting sensitive workplace investigations from initial assessment through to recommendations and outcomes.

  • Strong working knowledge of Australian employment legislation, awards, enterprise agreements and industrial frameworks.

  • Experience working in unionised environments and building productive relationships with employee representatives.

  • Exceptional communication, influencing and stakeholder management skills.

  • Confidence working autonomously while partnering effectively with leaders across all levels of the business.

  • The ability to remain calm, objective and decisive when dealing with sensitive and high-risk matters.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

  • Competitive salary above industry standards

  • Upskilling, training, mentoring and more to support your career development journey

  • Fun and practical employee perks and discounts

  • Flexible work, including work from home

  • Inclusive parental leave policy that supports all parents & carers

  • Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

  • When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

  • During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

  • TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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