Consultant, Global Total Rewards Administration

Job Description Summary:

Location: Shanghai, China  

Role Type: Individual Contributor

Please note: This is not a Remote role and will require the individual to be based in Shanghai, China. This is an Individual Contributor role.

As a Consultant, Global Total Rewards Administration, you will be responsible for supporting the administration, analysis, and continuous improvement of global total rewards processes. This role plays a critical part in ensuring the effective and efficient delivery of compensation, share plans, benefits, and recognition programs across the Total Rewards (TR) organization. The consultant will collaborate with HR teams, payroll, finance, external vendors, and across peers to ensure delivery of TR programs is accurate, timely, compliant with regulatory requirements, and meet the needs of our customers.

What You’ll Do for Us:

• Assist in the day-to-day operations of total rewards programs including base salary, variable compensation, benefits, share plan delivery and recognition.

• Ensure accurate data entry and maintenance within HR systems and other relevant platforms.

• Has accountability for ongoing activities, may lead processes or project steps within a broader project

• Conduct reporting and data analysis to support compensation and benefits decision-making.

• Develop and generate reports on TR metrics as required by partners and customers. 

• Identify trends and provide insights to support strategic initiatives and continuous improvement.

• Identify and analyze process outliers and issues through comprehensive reviews of data. Collaborate with cross-functional teams to determine root causes and implement corrective actions within standard operating procedures, continuously enhancing our best practices.

• Interface with Payroll team to make sure compensation, benefits and time & attendance related data are smoothly processed via payroll inputs. Responsible to provide Pre-Payroll input, including but not limited to new hires, leavers, health/life insurance inputs, salary changes, etc.

• Suggest actions that can improve current total rewards processes, follow legislation changes in assigned countries, share insights, and take part in projects and activities related to Operation Excellence.

• Support audits and compliance reviews by providing accurate and timely information.

• Identify opportunities for process enhancements to improve the efficiency and effectiveness of total rewards programs.

• Implement best practices and streamline workflows to optimize total rewards operations.

• Provide guidance and support to HR teams and employees regarding total rewards programs and processes.

• Develop and maintain documentation and training materials for total rewards processes.

• Coordinate with external vendors to ensure smooth delivery of benefits and other total rewards services.

• Oversee vendor delivery (as assigned) and monitor performance against agreed-upon service levels.  Escalate to senior leadership if delivery failures are not being properly addressed.

What We are Looking for: 

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.

• Demonstrated commitment to ethical practices and integrity in previous roles.

• Strong analytical skills and attention to detail.

• Proficiency in data analysis and reporting tools, including Excel and other relevant software.

• Demonstrated organization skills, ability to meet deadlines, and teamwork.

• Excellent communication and interpersonal skills with an emphasis on honesty and transparency.

• Ability to work in a fast-paced, global environment.

• Knowledge of Retirement principles and practices.

What can help you to be successful in the role?

Growth Behavior:

• Growth Mindset: Demonstrates Curiosity. Welcomes failure as a learning opportunity.

• Smart Risk: Makes bold decisions/recommendations.

• Externally Focused: Understands the upstream and downstream implications of his/her work.

• Performance Driven & Accountable: Has high performance standards. Outperforms her/his peers.

• Fast/Agile: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.

• Empowered: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.

Leadership Behavior

• Act Like an Owner: Deliver results, creating value for our brands, our System, our customers and key stakeholders.

• Collaborate with the System, Customers and Key Stakeholders

• Develops Self and Others: Develop self and support others' development to achieve their full potential.

• Drive Innovation: Generate new or unique solutions and embrace new ideas that help sustain our business.

What We Can Do For You 

• Career growth and development: Leveraging our boundaryless network, we provide access to educational platforms and provide coaching, mentoring and feedback, as a part of our Leadership & Development process.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. We want to make our culture inevitable.

• International Experience: Become part of international projects and work along multicultural teams, through our global network.

Skills:

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Job Posting End Date:

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.