Sr. Partner Support Specialist

Your Role as a Partner Support Specialist:

The PSS will manage the day-to-day activities and growth of hundreds of Appspace partners globally.  This position requires someone who is high-energy, well-organized, and possesses strong acumen in business development.  

The position will report to the Sr.  Director of Partnerships as part of the Appspace Partner Organization.  The PAM will work closely with and support the Appspace Go-to-Market (GTM) team, including strategic alignment with Appspace Sales and Customer Success Teams. 

This position requires a candidate who has a proven track record of meeting and exceeding quotas.  This position requires approximately 20% travel across multiple regions and time zones.  

A Day in the Life of a Partner Support Specialist:

• Manage the Appspace Partner Desk, including new partner leads, onboarding, and day-to-day management of assigned Partners. 
• Educate partners on Appspace product/services portfolio, partner programs, and enablement tools.  
• Provide sales presentations to Partner AMs, SEs, Solution Architects, Product teams, and Marketing teams.
• Represent Appspace at industry and partner events.
• Provide clear weekly updates to Appspace GTM leadership on pipeline and revenue forecast.
• Work closely with Appspace Sellers and Customer Success Teams to support account growth and renewal retention. 
• Develop complete mastery of sales acumen, partner enablement, operations, and industry knowledge.  
• Determine creative ways to differentiate Appspace from the competition and ensure a dominant position in assigned partner accounts. 

What You’ll Need:

• Ideal candidate will have a strong background in business development, preferably with an emphasis on partner management.  
• Bachelor’s degree or 3+ years equivalent work experience. 
• Preferred candidate will have come from employee communications, workplace experience, facilities, or AV/IT industries.
• Demonstrated track record of meeting or exceeding sales quotas. 
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Ability to proactively generate leads, work under a quota, and effectively maintain/expand business relationships through email, phone, and face-to-face contact. 
• Efficiently deliver the Appspace value proposition and provide a high-level product demo.
• A team player who is capable of high performance and flexibility, working in a dynamic environment.
• Excellent presentation and written and verbal communication skills.
• Must be well-organized and attentive to details.
• Proficiency in the use of Microsoft Office Suite, Google Suite, and Salesforce. 
• Experience with MEDDPICC or other pertinent sales processes. 
• Demonstrated ability to understand and leverage AI to drive productivity and efficiency.