Role overview

Responsibilities

Review submitted claim denials/rejections for accuracy and payer specific guidelines.
Correct claim rejections, denials and file appeals based on internal and external guidelines.
Correctly respond to billing questions received via email, phone or mailed correspondence.
Utilize existing resources within the organization to properly resolve claims issues.

Key facts

Remote from: Tennessee (USA)
Full time
Counselor
English

Hard skills

Billing Medical Billing

Other skills

Detail Oriented
Collaboration
Communication
Problem Solving

About the company

CleanSlate Centers

CleanSlate is a national medical group that provides physician-led, office-based treatment for individuals suffering from mental and behavioral health diagnoses, as well as opioid and alcohol use disorders. Founded in 2009 in response to the growing opioid epidemic, CleanSlate has grown to become an industry leader in high-quality, evidence-based care, providing medication-assisted treatment and related mental and behavioral therapies to those suffering from the chronic disease of addiction. CleanSlate’s extensive footprint of centers is growing rapidly to meet the demand for its medical services in states struggling with the opioid crisis throughout the country. To learn more, visit www.CleanSlateCenters.com.

Company details

Company typeSME

Company size501 - 1000

Links

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Job description

Why YOU would love this job!
Your compassion, along with a smile and warm conversation, can make all the difference to our patients in recovery. As the Financial Counselor, your work WILL make an impact every single day. Your attention to detail and collaboration in a team environment will help our clinics run smoothly, ensuring patients get the individualized care they need. If you share our values, you'd make a great member of our team.

Under the direction of the Sr. Billing Manager and Billing Supervisor, the Financial Counselor will maintain and manage multiple internal processes involving the Billing Departments cash flow.

Who we are?
CleanSlate is a nationwide medical group providing treatment for the America's crisis of addiction. Our Mission is to improve the quality of life for people suffering from opioid and alcohol addictions. We're accomplishing this first through:

High-quality medication-assisted treatment (MAT) led by physicians and licensed medical providers in a convenient outpatient environment.
Hand-on care, providing our patients with psychosocial support and intensive care coordination with a wide network of partners in every community.
Individualized mental health support, through one-on-one counseling, peer support or group sessions.

CleanSlate has treated more than 100,000 patients in over 75 centers across the country, working closely with our partners to save and change lives. Our expert care brings hope and help to patients so they can achieve the lives they want and deserve.

Performance Responsibilities

Review submitted claim denials/rejections for accuracy and payer specific guidelines.
Correct claim rejections, denials and file appeals based on internal and external guidelines
Correctly respond to billing questions received via email, phone or mailed correspondence
Utilize existing resources within the organization to properly resolve claims issues
Review and address zero pay EOBs
Patient billing including payment plans, printing/mailing bills, phone calls, etc.
Identify and provide solutions for payer trends
Billing Process Oversight: Billing Accounts Receivables, Denial Trends, Payment Posting, Eligibility, Refund Process
Acceptable and reliable attendance and punctuality
All other tasks or projects, as assigned.