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AI Enablement & Community Lead

Role overview

Qualifications

  • 7+ years of experience in learning development, organizational change, technical training, or community building
  • Demonstrated ability to make complex technical topics accessible for non-technical audiences
  • Experience building programs from scratch
  • Strong written and verbal communication skills

Responsibilities

  • Design and improve a curriculum of AI training programs
  • Build and run Coalfire's internal AI community
  • Develop and distribute internal communications highlighting AI wins
  • Serve as a thought partner to the Chief AI Data Officer on AI strategy

About the company

Coalfire logo

Coalfire

Cybersecurity

The world’s leading organizations – including the top five cloud service providers and leaders in financial services, healthcare, and retail – trust Coalfire to elevate their cyber programs and secure the future of their business. #1 in compliance, FedRAMP®, and cloud penetration testing, Coalfire is the world’s largest firm dedicated to cybersecurity services, providing unparalleled technology-enabled professional and managed services. To learn more, visit coalfire.com.

Company details

Company typeLarge
IndustryCybersecurity
Company size1001 - 5000

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Job description

About Coalfire
 
Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world.
 
But that’s not who we are – that’s just what we do.
 
We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.
 
About Coalfire   Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world.   But that’s not who we are – that’s just what we do.   We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.

What You'll Do

Learning & Development 

  • Design, build, and continuously improve a curriculum of AI training programs spanning foundational literacy, role-specific fluency, and advanced practitioner development
  • Partner with functional leads across the business to understand skill gaps and tailor learning pathways to specific roles (advisory, delivery, operations, etc.)
  • Develop and manage self-paced resources, workshops, certifications, and onboarding materials that scale across a distributed workforce
  • Track learning outcomes and adoption metrics, using data to continuously sharpen what's working
  • Community & Culture 

  • Build and run Coalfire's internal AI community - creating spaces (channels, forums, events, office hours) where employees can share what they're building, ask questions, and learn from each other 
  • Identify and cultivate internal AI champions and power users across the organization 
  • Facilitate knowledge-sharing and peer learning so best practices spread organically, not just top-down
  • Evangelism & Engagement 

  • Be the voice that keeps AI top-of-mind internally - translating complex or abstract AI developments into relatable, relevant narratives for a general employee audience 
  • Develop and distribute internal communications (newsletters, announcements, spotlights) that highlight real AI wins, use cases, and learnings from across the company
  • Represent the AI & Data team at all-hands meetings, internal events, and crossfunctional forums
  • Strategy & Influence 

  • Serve as a thought partner to the Chief AI & Data Officer on the human dimensions of our AI strategy - readiness, culture, change management 
  • Collaborate with HR and People teams on integrating AI competencies into talent development frameworks, performance expectations, and hiring
  • Stay current on enterprise AI trends, tools, and adult learning best practices, bringing relevant insights back to the team 

  • What You'll Bring
  • 7+ years of experience in a combination of learning & development, organizational change, technical training, or community building - ideally in a technology-forward or professional services environment
  • Demonstrated ability to take complex technical topics and make them accessible, engaging, and actionable for non-technical audiences
  • Experience building programs from scratch, not just inheriting and maintaining them
  • Strong written and verbal communication skills - you can write a compelling internal newsletter and facilitate a room of skeptical senior consultants
  • Genuine enthusiasm for AI and its practical applications in the workplace; you don't need to be an engineer, but you need to be deeply curious and credible
  • Comfort working in a high-growth, fast-moving environment where the roadmap is still being written
  • Experience working cross-functionally and influencing without direct authority 

  • Bonus Points
  • Background in cybersecurity, GRC, or professional services
  • Experience with learning management systems (LMS) and adult instructional design
  • Familiarity with enterprise AI tools (Copilot, Claude, etc.) and how they're being deployed in professional environments 
  • Why You’ll Want to Join Us   At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.   Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.   At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact our Human Resources team at HumanResourcesMB@coalfire.com.
     
    Why You’ll Want to Join Us
     
    At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.
     
    Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.
     
    At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact our Human Resources team at HumanResourcesMB@coalfire.com.

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    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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