Purpose of Position
This is a fantastic opportunity for a confident and motivated individual to play an integral role in the fast paced and rewarding environment of client and team management. If you are enthusiastic about affiliate marketing and a strong team player, this role is a great opportunity to gain team leadership experience, while working with some of the biggest brands on the network in the US.
As a Team Lead, you will provide leadership, guidance, and training to a team of account managers and account executives. In addition, you will oversee the management of a portfolio of top tier clients on our network, while directly providing account management services to between 1 and 5 large brands.
Key Tasks
- Advertiser Development & Management
- Assume ownership and serve as the primary point of contact for all assigned clients, providing training, guidance and ongoing support in line with each client’s agreed service level
- Develop and deliver program strategies, for assigned accounts as well as your direct reports programs, to meet client’s objectives and goals tracking results of these efforts
- Devise and implement innovative account management tactics that produce competitive and successful affiliate programs
- Resolve client conflicts in a proactive manner and be the point of contact for escalation when necessary
- Proactively recruit new affiliates across the portfolio and project manage affiliate migrations in collaboration with clients and publisher team and build a working relationship with top 50 affiliates on network
- Monitor daily affiliate performance to ensure network compliance
- Communicate effectively and professionally with clients, publishers, vendors and internal teams via email, phone, and face-to-face meetings
- Work independently to produce all necessary account management documentation and deliver reports on assigned programs
- Leadership, Collaboration & Team Management
- Train, consult and guide direct reports on all aspects of successful key account management across Awin’s core values while being a reference point of knowledge and expertise for the wider team
- Proactively supervise the management of all assigned clients from launch through campaign optimization
- Develop a deep understanding of all assigned accounts to produce, present and deliver program strategies
- Actively monitor client performance across team portfolio and ensure performance is in line with targets set for new and existing campaigns
- Familiarize yourself with industry trends to inform program management, while keeping your client and team informed of relevant information
- Attend appropriate client and networking events to enhance client and publisher relationship development
- Assist in producing quarterly program reviews, case studies, best practice guides, white papers or other relevant communication that highlight opportunities and educate all stakeholders on successful campaign concepts and strategies.
Skills & Expertise
- Excellent written and verbal communication skills
- A minimum of 3 years’ experience within the affiliate marketing channel managing enterprise brands
- Strong time management skills with the ability to be flexible and manage multiple projects simultaneously in a fast-paced environment
- Committed to growing programs and providing excellent client service to deliver high levels of client satisfaction to ensure retention
- Passionate about extracting insights from data and developing program strategies to meet client objectives
- Experience with forecasting
- Fast learner with strong team orientation and a positive, can-do attitude
- Accepts and seeks out ownership while being accountable for own work and work of the team
- Proficiency with MS Office suite, specifically MS Excel, PowerBI, Tableau and willingness to learn new technology systems
While the above is a guide to general expectation of the role, we expect this position to evolve allowing you greater scope to gain both knowledge and experience within the online and affiliate marketplace
Our Offer
-
Flexi-Week: We prioritize your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance.
-
Flexi-Office: We offer an international culture and flexibility through our hybrid working model, designed to foster collaboration, trust, and autonomy.
-
Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace at home.
-
Medical & Life Insurance: Comprehensive health, vision, and dental coverage, along with life insurance protection for you and your family. We offer comprehensive premiums for health (CareFirst BlueCross BlueShield of Maryland), dental, and vision which are 100% covered for the employee and 50% for spouses with eligibility on the first of the month after hire date.
-
401(k): We contribute regularly to support your long-term retirement savings.
-
Paid Vacation & Time Off: Competitive personal time off as well as sick days. We also offer a variety of different paid special leaves as well as various maternity/paternity for expecting parents
Compensation Range: $77k - $87k/annually
In addition, you’ll benefit from our global offering, including health and wellbeing initiatives, learning and development via Awin Academy, and peer-to-peer recognition programs.
Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
