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CPT-11287 Utilities Specialist Virtual Assistant

Role overview

Qualifications

  • Fluent in English (written and verbal)
  • Strong accounting background with previous experience in bookkeeping or accounting support
  • Proficiency with QuickBooks, RentManager, or other accounting software
  • Excellent communication skills and ability to work independently

Responsibilities

  • Coordinate with utility providers to establish, transfer, and discontinue service for residential and commercial properties
  • Prepare and enter utility billing data into accounting and property management software
  • Research and resolve utility billing discrepancies and service-related issues
  • Maintain organized electronic records and documentation related to utility accounts and vendor communications

Key facts

Other skills

  • Microsoft Office
  • Communication
  • Detail Oriented
  • Reliability

About the company

20four7VA logo

20four7VA

20four7VA provides end-to-end virtual assistant (VA) services to small-to-medium sized businesses and freelance business owners. Our full-service solution includes VA hiring, training, onboarding, time tracking, monitoring, and payment processing. We provide high-quality virtual assistant services to clients from all over the world at a low cost. We invest a lot of time, effort, and resources to find the right people with the right skills and the right mindset for our clients. We know and understand the challenge of effectively managing a business and we are eager to help. We DISCOVER talented and dedicated VAs from all over the world. We HIRE people with the right combination of skills, talents, and attitudes. We TRAIN our VAs and equip them with the right tools and knowledge. With our VA Management Website and App our clients can manage their virtual assistant or virtual assistant team more easily. We are committed to helping our clients scale their businesses successfully in the way that we know best — through virtual staffing. For more information, go to www.20four7VA.com or email us at info@20four7va.com.

Company details

Company size51 - 200

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Job description

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

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Title: Independent Contractor – CPT-11287 Utilities Specialist Virtual Assistant / Business Support VA/Junior-Senior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

Client is seeking a detail-oriented Utilities Specialist Virtual Assistant to support utility account management, billing coordination, and accounting-related administrative functions for residential and commercial properties.

This role will work closely with property management and accounting teams to ensure utility services are established, transferred, billed accurately, and maintained efficiently. The ideal candidate has a strong accounting background, experience working with utility billing processes, and excellent organizational skills.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

  • Coordinate with utility providers to establish, transfer, and discontinue service for residential and commercial properties.
  • Prepare and enter utility billing data into accounting and property management software.
  • Research and resolve utility billing discrepancies and service-related issues.
  • Maintain accurate utility account records, including account numbers, service addresses, and billing information.
  • Work closely with property management and accounting staff to support utility-related operations.
  • Maintain organized electronic records and documentation related to utility accounts and vendor communications.
  • Assist with resident and tenant utility billing processes, including adjustments and account reconciliations.


Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.


Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

  • Fluent in English (written and verbal).
  • Strong accounting background with previous experience in bookkeeping or accounting support.
  • Proficiency with QuickBooks, RentManager, or other accounting software.
  • A preference for understanding maintenance-related expenses and credit card receipts is preferred.
  • Excellent communication skills and ability to work independently.
  • Reliable, detail-oriented, and comfortable with remote training.

APPLICATION SOFTWARE KNOWLEDGE / REQUIRED TOOLS

  • Accounting Software: QuickBooks, RentManager, or similar
  • Property Management: RentManager or equivalent systems
  • Documentation: Google Workspace, Microsoft Office
  • Communication: Email, Zoom, Microsoft Teams, or similar
  • Reporting & Tracking: Google Sheets, Excel


Work Schedule

  • Contracted Hours per Week: 10 - 25 Hours
  • Scheduled Working Days: Monday through Friday
  • Daily Working Time: TBD EDT hours

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

  • Contractors will operate under a Master Services Agreement and a Statement of Work
  • This is not an offer of employment; contractors are not employees of 20four7VA or any client
  • All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

  • REQUIRED SERVICE: Business Support
  • REQUESTED EXPERIENCE TIER LEVEL: Junior-Senior Level
  • Contracted Hours per Week: 10-25 hours/week
  • Daily Working Time: TBD EDT hours
  • Scheduled Working Days: Monday-Friday
  • REPORTING TO/POC: To Be Determined
  • Number of VAs: 1
  • GENDER PREFERENCE: None
  • LANGUAGES SPOKEN/PREFERENCE: English
  • ACCENT PREFERENCE: Level A–C (Good English comprehension, communication, speaking, and writing required)
  • REGION PREFERENCES: Any

What we offer

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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