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Binance Accelerator Program - UX Researcher (Non-technical)

Role overview

Qualifications

  • Currently a Bachelor's student
  • Advanced proficiency in Microsoft Office applications including Excel, Project, and Visio
  • Bilingual English/Mandarin
  • Strong work ethic and attention to detail

Responsibilities

  • Responsible for the experience of product functionality and processes
  • Provide experience reports from the user's perspective to help the product team improve the user experience
  • Assist new users in resolving issues during the onboarding process

Key facts

Other skills

  • Microsoft Office
  • Customer Service
  • Collaboration
  • Writing
  • Detail Oriented
  • Strong Work Ethic

About the company

Binance logo

Binance

Fintech: Finance + Technology

Binance is the world’s leading blockchain and cryptocurrency infrastructure provider with a financial product suite that includes the largest digital asset exchange by volume. Trusted by millions worldwide, the Binance platform is dedicated to increasing the freedom of money for users, and features an unmatched portfolio of crypto products and offerings, including: trading and finance, education, data and research, social good, investment and incubation, decentralization and infrastructure solutions, and more. For more information, visit: https://www.binance.com

Company details

Company typeLarge
IndustryFintech: Finance + Technology
Company size1001 - 5000

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Job description

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

About Binance Accelerator Program 
 
Binance Accelerator Program is a concise 3-6 months program designed to have an immersive experience in the rapidly expanding Web3 space. You will be given the opportunity to experience life at Binance and understand what goes on behind the scenes of the worlds’ leading blockchain ecosystem. Alongside your job, there will also be a focus on networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. You will be hired under a junior fixed term contract.
 
Who may apply
 
Currently a Bachelors students who can work 5 days per week for a period of 6 months.
 
Team Introduction
 
The Central Product Team at Binance is where innovation meets user experience. We're shaping the core platforms and services that support Binance’s global ecosystem, optimizing user interactions, and enhancing operational efficiency. If you're passionate about building scalable, secure solutions that drive crypto adoption, join us and be part of a team that's redefining the digital asset experience.

Responsibilities
  • Responsible for the experience of product functionality and processes
  • Provide experience reports from the user's perspective to help the product team improve the user experience
  • Assist new users in resolving issues during the onboarding process
  •  

    Requirements
  • Advanced proficiency in Microsoft Office applications including Excel, Project, and Visio
  • Strong work ethic, attention to detail, excellent writing skills, as well as the ability to communicate 
  • Able to collaborate effectively across multiple business units
  • Good customer service awareness
  • Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders
  • Why Binance
    • Shape the future with the world’s leading blockchain ecosystem
    • Collaborate with world-class talent in a user-centric global organization with a flat structure
    • Tackle unique, fast-paced projects with autonomy in an innovative environment
    • Thrive in a results-driven workplace with opportunities for career growth and continuous learning
    • Competitive salary and company benefits
    • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

    Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
    By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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