Facilities Support Officer

Position Details

• Fixed Term until December 2027 | Full-Time

• Higher Education Officer Level 4 | $76,140 - $82,119 p.a.

• Location: Arrernte - Alice Springs

• View Position Description

About the Role

As the Facilities Support Officer, you will play a key role in supporting the day-to-day operations of the Rural and Remote Health (RRH) team based in Alice Springs. Working closely with the Facilities Manager and leadership team, you will provide efficient facilities, accommodation and contractor support, while acting as a welcoming first point of contact for staff, students, visitors and community stakeholders. This hands-on role offers variety, autonomy and the opportunity to contribute to a positive experience for students and staff across the campus and accommodation network. The role also includes participation in an on-call roster, with some after-hours and weekend work required to support campus operations and student wellbeing.

• Provide responsive facilities and accommodation support to ensure the smooth operation of the Alice Springs campus and student accommodation properties.

• Act as the first point of contact for staff, students, visitors and contractors, delivering professional assistance and resolving enquiries efficiently.

• Coordinate contractor activities, maintenance requests, bookings and campus resources, including vehicles, bicycles and meeting spaces.

• Support student wellbeing and campus operations through practical on-site assistance, health and safety activities, and participation in an on-call roster.

This position makes a significant contribution to the University's strategic plan to change 10 million lives, Every One Matters, by 2035 through directly contributing to our Student Centric strategic driver and Here for Good core enabler. By providing responsive facilities, accommodation and wellbeing support, the role helps create a safe, welcoming and supportive environment that enables students, staff and visitors to thrive while strengthening the University's impact across rural and remote communities.

About You

You are a proactive and customer-focused administrator who enjoys working in a hands-on environment and building positive relationships with a diverse range of stakeholders. Highly organised and adaptable, you can effectively manage competing priorities while delivering responsive support to staff, students and visitors. You bring strong communication and problem-solving skills, along with the initiative to work independently and collaboratively to ensure campus operations run smoothly.

• Demonstrated organisational skills, with the ability to prioritise workloads, meet deadlines and exercise sound judgement in a fast-paced environment.

• Strong communication and interpersonal skills, with the ability to build effective working relationships with students, staff, contractors and community stakeholders.

• A commitment to delivering high-quality customer service and practical support, coupled with effective problem-solving capabilities and a proactive approach.

• Experience using administrative systems and Microsoft Office applications, along with the ability to work collaboratively across teams to achieve shared outcomes.

Flinders Rural and Remote Health NT

At Flinders Rural and Remote Health NT, our aim is to be a hub for innovative health research, education, and workforce development across the Northern Territory.  We engage with students, community, and stakeholders to provide critical programs, such as the Northern Territory Medical Program, Paramedicine, Rural Clinical School, and the University Department of Rural Health.

Our postgraduate education pathways (Remote Health Practice program), provides workforce development through Indigenous health and clinical skills training, and we have a community driven research program led by researchers committed to improving health outcomes. We work alongside Poche SA+NT focussing on Indigenous leadership capacity development and developing the Indigenous health workforce.  All activities are driven by our values which focus on the long-term and short-term needs of the NT community.

Life at Flinders

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?

• 17% Superannuation + salary packaging options

• Flexible working arrangements

• Awarded the AHEIA Higher Education Award for Workplace Culture Excellence due to our commitment to wellbeing through our Thriving@Flinders staff wellbeing program

• Wide range of professional development activities and services, including exclusive staff study offers 

• We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards.

• Recognised as a Veteran Employer of Choice 

• 6 weeks annual leave

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples.  We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

• Please see here for our Reconciliation Action Plan 

• Please see here for our Indigenous Workforce Strategy 

Prescribed Conditions for Employment

• A current Nationally Coordinated Criminal History Check which is satisfactory to the University will be required by Flinders University before the successful applicant can commence in this position. A criminal record will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role.

• Please note that you may be required to provide evidence that you are up to date with COVID-19 vaccinations, in line with the Flinders University COVID-19 Vaccination Policy 

• Northern Territory Government legislation (the Care and Protection of Children Act 2007) now requires all individuals in child related employment or whose duties involve, or are likely to involve, contact with a child, to hold a valid 'Working with Children Clearance' (Ochre Card). This position involves child related work and is assessed as requiring a Working with Children Clearance/Ochre Card.

How to Apply and Information

• You are required to submit a CV, along with a Suitability Statement as a separate document.  This should be no more than 3 pages and address the Key Position Capabilities of the position description.

• Flinders University is committed to providing an environment where staff with disability are valued, supported and encouraged, and can, as far as practicably possible, participate fully and independently in the life of the University. If you require any reasonable adjustments to assist you in the selection process, including being accompanied by an accredited assistance animal with public access rights as per the Disability Policy, please advise the contact the Recruitment Team so that we can make appropriate arrangements through recruitment@flinders.edu.au or call 08 8201 2383.

• For more information regarding this position, please contact Jason McCormick

Certification

Applications to be submitted before 10.00pm:

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.