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Account Executive (m/w/d)

Role overview

Qualifications

  • 3+ years selling high-value SaaS solutions into retail or fashion companies, consistently exceeding quotas
  • Fluent communication in German and English (additional European languages beneficial)
  • Strong familiarity with structured enterprise sales methodologies such as MEDDIC or BANT
  • Ability to comfortably discuss technical integrations (API, workflows) with senior stakeholders, including CTOs

Responsibilities

  • Spearhead growth into the upper mid-market and enterprise segments
  • Build and own your sales pipeline, proactively sourcing leads through targeted outbound, strategic events, and leveraging personal network
  • Run complex sales cycles from discovery and stakeholder alignment through ROI demonstration, procurement processes, and successful deal closure
  • Partner with internal teams to communicate customer insights, ensuring product leadership in returns management

Key facts

Other skills

  • Communication
  • Decisiveness
  • Collaboration
  • Problem Solving

About the company

8returns logo

8returns

The self-service returns center for eCommerce stores that want to automate their returns process and improve their customer experience.

Company details

Company size1 - 10

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Job description

Returns aren't just inconvenient, they're quietly eroding the profitability and sustainability of retail brands. At 8returns, we turn the costly chaos of e-commerce returns into streamlined, data-driven profit.

We've been trusted by some of the fastest-growing European DTC brands like OACE, PEGADOR, and GOT BAG, and are now ready to scale our proven solution to larger retail brandsβ€”with iconic brands such as Fielmann, Tommy Hilfiger, and FILA already leveraging our platform. This is where you step in.

Your Role

You'll spearhead our growth into the upper mid-market and enterprise segments.

  • Drive new business: Build and own your sales pipeline, proactively sourcing leads through targeted outbound, strategic events, and leveraging your personal network.

  • End-to-end ownership: Run complex sales cycles from discovery and stakeholder alignment (Operations, Finance, IT, CX) through ROI demonstration, procurement processes, and successful deal closure.

  • Collaborate closely: Partner with internal teams to clearly communicate customer insights, ensuring our product continues to lead the market in returns management.

  • Forecast rigorously: Maintain clear, accurate, and predictable pipeline forecasting using our CRM (Hubspot).

Must-Have Experience

  • 3+ years selling high-value SaaS solutions into retail or fashion companies, consistently exceeding quotas.

  • Demonstrated capability to self-source a significant portion of your sales pipeline.

  • Fluent communication in German and English (additional European languages beneficial).

  • Ability to comfortably discuss technical integrations (API, workflows) with senior stakeholders, including CTOs.

  • Strong familiarity with structured enterprise sales methodologies such as MEDDIC or BANT.

  • Entrepreneurial mindset: proactive, decisive, thrives in a fast-paced, high-autonomy startup environment.

Nice-to-Have Experience

  • Familiarity with logistics, e-commerce operations, or related post-purchase technologies.

  • Existing professional network among European retailers, logistics providers, or relevant e-commerce agencies.

What's in it for You

  • High-impact territory: Define and dominate the market for returns management in Europe.

  • Immediate leverage: Each deal you close will meaningfully influence company growth.

  • Product clarity: Represent a best-in-class returns solution that delivers clear, measurable ROI

  • Flexible working: Fully remote role with autonomy and trust.

  • Equity upside: Opportunity to own a meaningful stake in a high-growth, financially stable SaaS startup.

  • Clear career trajectory: Potential to grow into leadership roles as the business expands.

Ready to drive meaningful change in the European retail landscape?

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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