Logo for Avedo GmbH

Customer Support (m/f/d) finnish & english - full remote

Role overview

Qualifications

  • Fluency in Finnish
  • Fluency in English
  • Customer service experience

Responsibilities

  • Customer service via mail and phone
  • Identifying customer demands and introducing the product range
  • Providing information on contractual terms, invoices and cancellation terms
  • Ensure customer satisfaction

Key facts

Other skills

  • Customer Service
  • Problem Solving

About the company

Avedo GmbH logo

Avedo GmbH

Die Avedo Gruppe ist einer der führenden deutschlandweiten Dialogmarketingspezialisten mit Firmenhauptsitz in Leipzig sowie sechs Call Centern in Essen, Gelsenkirchen, Köln, Leipzig, Rostock, und München. Seit der Unternehmensgründung im Jahr 2004 bieten wir als Full-Service-Dienstleister unseren Kunden hochwertigen digitalen Kundenservice mit einem umfassenden Dienstleistungsspektrum sowie fundierte 360°-Beratung aus einer Hand. Avedo versteht sich dabei in erster Linie als Lösungspartner, der seine Klienten dabei unterstützt, neue Wege im Kundendialog zu gehen, die ihnen den entscheidenden Marktvorteil sichern.

Company details

Company size1001 - 5000

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Job description

Speaking finnish and english isn´t a big deal for you? We are currently seeking for a Customer Support (m/f/d) finnish in full remote. Take the time to apply for this job.

Your Benefits

  • 100% remote – work from wherever you're most productive

  • pay-per-ticket model – your earnings scale with your output

  • fully remote training (5 days) before you go live

  • personal onboarding and support from day one

  • part of a growing international freelancer network

  • long-term collaboration with real development opportunities

Your Tasks

  • customer service via mail and phone

  • identifying customer demands and introducing the product range

  • providing information on contractual terms, invoices and cancellation terms

  • ensure customer satisfaction

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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