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Machine Learning Engineer

Role overview

Qualifications

  • Bachelor’s degree in Computer Science, Statistics, Mathematics, or a related field (or equivalent experience)
  • 3 years total experience
  • Hands-on experience with ML frameworks such as scikit-learn, TensorFlow, PyTorch, and spaCy
  • Proficiency in Python and familiarity with ML development workflows

Responsibilities

  • Design, build, and deploy machine learning models—including generative AI models—to address complex business problems
  • Work with teammates to preprocess, clean, and analyze structured and unstructured data for use in ML pipelines
  • Tune and optimize models for accuracy, efficiency, and scalability in production environments
  • Collaborate with MLOps Engineers to ensure smooth deployment, monitoring, and maintenance of ML models

About the company

H&R Block logo

H&R Block

Retail (Super / Hypermarket)

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve prepared approximately 800 million tax returns and grown to have approximately 12,000 offices throughout the United States and around the world. We know that tax needs and situations change from year to year. That’s why we offer new and innovative ways to prepare and file taxes so clients can choose what suits them best. We are a people company first and a tax company second. With this in mind, we deliver care in every interaction, conversation, and at each touchpoint. That’s how we build long-lasting relationships with clients, communities, and associates. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's because our company still has the feeling of ‘family’ serving as the foundation for our associates and franchisees who bring our purpose to life each day. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more. Our ideas are rooted in unique and diverse perspectives fueled by curiosity and creativity. We’re not afraid to try new things, and never rest on past success. We are passionate in the way we advocate for each other, for our clients, and most importantly, we not only say we are better together…we truly believe it!

Company details

Company typeLarge
IndustryRetail (Super / Hypermarket)
Company size10001

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Job description

About the Role:

The Machine Learning Engineeris responsible for designing, developing, and deploying machine learning models to solve real-world business challenges. This role focuses on hands-on model development, data preparation, and integration of ML solutions into production systems. The ideal candidate is a strong collaborator who works closely with fellow Machine Learning EngineersMLOps Engineers, and cross-functional teams to deliver scalable and impactful AI solutions, including generative AI models.  

Responsibilities and Duties 

  • Model Development: Design, build, and deploy machine learning models—including generative AI models—to address complex business problems. 
  • Data Collaboration: Work with teammates to preprocess, clean, and analyze structured and unstructured data for use in ML pipelines. 
  • Performance Optimization: Tune and optimize models for accuracy, efficiency, and scalability in production environments. 
  • Integration Support: Collaborate with MLOps Engineers to ensure smooth deployment, monitoring, and maintenance of ML models. 
  • Continuous Learning: Stay informed on the latest advancements in machine learning, deep learning, and generative AI technologies, and apply them where appropriate. 
  • Team Collaboration: Contribute to a collaborative engineering culture by sharing knowledge, participating in code reviews, and supporting team initiatives. 
Required Qualifications:
  • Bachelor’s degree in Computer Science, Statistics, Mathematics, or a related field (or equivalent experience). 
  • 3 years total experience.
  • Hands-on experience with ML frameworks such as scikit-learn, TensorFlow, PyTorch, and spaCy. 
  • Proficiency in Python and familiarity with ML development workflows. 
  • Strong analytical and problem-solving skills with attention to detail. 
  • Effective communication and collaboration skills in a team-oriented environment. 
  • Experience with generative AI is a plus. 
Preferred Qualifications:
  • Master's or PhD in Computer Science, Statistics, Mathematics, or a related field (or equivalent experience). 
  • Hands-on experience with building and deploying Machine Learning models for real time inference.   
Why work for us: At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.

That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $91,000.00 - $145,600.00/Yr. Sponsored Job: #LI-SH1 #LI-Remote

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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