Logo for American Income Life Insurance Company

Agent CSR Entry Level WFH

Role overview

Qualifications

  • Previous leadership or management experience is a plus, but not required
  • Strong communication and interpersonal skills with leadership potential
  • Self-motivated and goal-oriented with a desire for growth and advancement
  • Comfortable working in a fast-paced, fully remote environment

Responsibilities

  • Lead and support a remote customer service team to deliver exceptional client experiences
  • Utilize virtual tools to coach, mentor, and manage team members across multiple locations
  • Learn directly from leadership to develop communication, management, and strategic skills
  • Contribute ideas that enhance team performance and client satisfaction

Key facts

  • Remote from: Anywhere
  • Full time
  • 0
  • English

Hard skills

Other skills

  • Leadership
  • Customer Service
  • Communication
  • Management
  • Social Skills
  • Self-Motivation
  • Goal-Oriented
  • Adaptability
  • Solutions Focused

About the company

American Income Life Insurance Company logo

American Income Life Insurance Company

American Income Life is an international company protecting working families in the United States, Canada, and New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York. American Income Life has served working-class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.

Company details

Company size5001 - 10000

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Job description

Requirements / Responsibilities / Rewards

We’ve fully embraced a remote-first work environment, moving beyond the traditional 9–5. Our culture is built on flexibility, continuous development, and collaboration, empowering our team to work smarter, grow together, and achieve long-term success.


Position Overview

We’re seeking a Remote Associate—a motivated professional eager to learn, contribute, and grow into a leadership role.

In this position, you’ll work from wherever you’re most productive, gain direct mentorship from experienced leaders, and play a meaningful role within a rapidly expanding organization.


Key Responsibilities

  • Lead and support a remote customer service team to deliver exceptional client experiences
  • Utilize virtual tools to coach, mentor, and manage team members across multiple locations
  • Learn directly from leadership to develop communication, management, and strategic skills
  • Contribute ideas that enhance team performance and client satisfaction
  • Maintain professionalism while building strong relationships with clients and colleagues

What We’re Looking For

  • Previous leadership or management experience is a plus, but not required
  • Strong communication and interpersonal skills with leadership potential
  • Self-motivated and goal-oriented with a desire for growth and advancement
  • Comfortable working in a fast-paced, fully remote environment
  • Positive, adaptable, and solution-focused mindset

What We Offer

100% Remote Flexibility
Work from anywhere with a schedule that fits your lifestyle.

Mentorship & Leadership Development
Ongoing support from experienced leaders focused on your long-term success.

Performance-Based Compensation
Competitive earnings with clear pathways for advancement.

Collaborative Team Culture
Be part of a forward-thinking team that values innovation, accountability, and growth.


Next Steps

If you’re ready to grow your career, develop leadership skills, and make a meaningful impact, we’d love to connect with you.

👉 Apply today to take the next step in your professional

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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