Role overview

Qualifications

6 months to 1 year minimum of professional experience in remote medical interpretation
Minimum C1 fluency in English
Complete mastery of medical and customer service terminology
Willingness to successfully complete a standard background check

Responsibilities

Provide accurate, consecutive interpretation primarily in medical settings
Facilitate communication in social services and financial contexts
Serve as an interpreter for Over-the-Phone Interpretation (OPI) and potentially Video Remote Interpretation (VRI)
Maintain compliance with HIPAA and FWA standards

Key facts

Remote from: Anywhere
Full time
Senior (5-10 years)
Translator
Portuguese, English

Hard skills

Health Insurance Portability And Accountability Act (HIPAA) Compliance Language Education

Other skills

Customer Service
Communication
Willingness To Learn

About the company

Kreato Global

Founded in 2020, Kreato Global is a premier Business Process Outsourcing (BPO) partner dedicated to delivering comprehensive, world-class language solutions. We are passionate about breaking down language barriers and bridging communication gaps for organizations worldwide. By combining top-tier linguistic talent with reliable technology, we ensure seamless, accurate, and culturally appropriate interactions for every client we serve. Global Operations As a dedicated BPO and language solutions provider, Kreato Global is headquartered in St. Petersburg, Florida. While our primary corporate base is in the United States, we take immense pride in our dynamic international operations team located throughout Latin America (LATAM). This strategic global footprint empowers us to deliver diverse, scalable, and highly responsive support. Our Mission To increase the productivity and operational capacity of our partners while strictly upholding our commitment to high standards, premium multilingual communication services, and profound cultural awareness. Our Vision To continually anticipate our partners' needs and drive the ongoing growth of their operations through high-quality language solutions and exceptional customer service. Our business approach is rooted in building long-term, flourishing relationships that expand alongside our clients' success. Our Core Language Services Over-the-Phone Interpretation (OPI): On-demand, high-quality audio interpretation for immediate communication needs. Video Remote Interpretation (VRI): Face-to-face virtual interpretation that provides vital visual context, crucial in healthcare. Remote Simultaneous Interpretation (RSI): Real-time interpretation designed for multilingual webinars and large virtual events. Onsite Interpretation: Professional, in-person interpreters deployed directly to your facility for critical meetings. American Sign Language (ASL): Certified ASL interpreters providing accessibility and inclusive communication.

Company details

Company size201 - 500

Links

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Job description

About Us

Founded in 2020, Kreato Global is a premier BPO company specializing in comprehensive language solutions. We are a recognized leader in high-quality medical interpretation, providing seamless Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI) services that bridge vital communication gaps in the global healthcare sector.

The Role

We are seeking skilled, highly motivated Portuguese Interpreters to join our 100% remote team. Initially focused on OPI, this role offers a clear pathway to advance into VRI. You will be responsible for providing accurate, consecutive interpretation primarily in medical settings, as well as facilitating crucial communication in social services and financial contexts.

Qualifications & Experience

Experience: 6 months to 1 year minimum of professional experience in remote medical interpretation.
English Proficiency: Minimum C1 fluency. We accept valid certifications from EF SET (4-Skill), TOEFL, or CAE.
Interpretation Certification: You must be able to pass a terminology and interpreter skills evaluation that will be performed during the hiring process.
Core Skills: Complete mastery of medical and customer service terminology.
Compliance: Must currently hold, or be willing to obtain, HIPAA and FWA (Fraud, Waste, and Abuse) certifications.
Background Check: Willingness to successfully complete a standard background check via email.

Technical & Workspace Requirements

Internet Connection: A hardwired Ethernet connection directly to your router is mandatory (Wi-Fi is strictly prohibited).
Hardware: A high-quality, noise-canceling USB headset.
Computer Specs: Minimum of Windows 10 OS and 4GB RAM.
Browser: The latest version of Google Chrome, Apple Safari, or Microsoft Edge.
Workspace: A dedicated, quiet, and fully HIPAA-compliant working environment.

What We Offer

Competitive Compensation: Attractive pay based strictly on interpreted minutes.
Schedule Flexibility: Set your own working hours based on your availability (subject to a minimum weekly hour requirement).
Work from Anywhere: A 100% remote position allowing you to work from the comfort of your home.
Clear Career Progression: Opportunities to transition from OPI to VRI based on performance (which includes a higher per-minute rate), with the potential to build a long-term career and join our core staff.
Supportive Culture: Become part of a friendly, expert, and highly supportive global team.