Role overview

Qualifications

Bachelor’s in Computer Science, Software Engineering, or related field
5 years experience
Experience with scaling distributed systems and cloud-based platforms
Proficient in using Cloud technologies including AWS, Kubernetes, and various programming languages

Responsibilities

Manage multiple teams to influence cross-technical business decisions
Align engineering teams with the product roadmap and proactively identify dependencies
Drive process improvements and integrate innovative best practices
Provide technical direction for architectural decisions and manage technical risks

Key facts

Remote from: Oregon (USA)
Full time
Senior (5-10 years)
Technology Director
English

Hard skills

Kubernetes Python (Programming Language) .NET Distributed Computing Amazon Web Services DevOps RabbitMQ Apache Kafka PostgreSQL Amazon DynamoDB MySQL Datadog Logstash Elasticsearch Redis Technical Supervision Architectural Design Process Improvement

Other skills

Collaboration
Problem Solving
Team Management
Strategic Planning

About the company

Olo

Information Technology & Services

Olo was born out of a simple idea: What if you could order and pay for a coffee from your phone and have it ready upon arrival at the cafe? We got to work in 2005, sending text message orders to printers—two years before the iPhone would change the world. While the hospitality industry is still in the early innings of its digital transformation, we remain committed over two decades later to helping restaurants, convenience stores, and supermarkets scale online ordering and delivery, make data-driven business decisions, and personalize the guest experience on- and off-premise. As a leading open SaaS platform, we reach 85 million connected guests across approximately 80,000 locations, processing more than two million orders per day on average. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. Over 700 restaurant brands trust Olo to grow their sales, do more with less, and make every guest feel like a regular.

Company details

Company typeLarge

IndustryInformation Technology & Services

Company size501 - 1000

Links

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Job description

Sr. Director, Engineering, Olo Inc., New York, NY.

Manage multiple teams to influence cross-technical & business decisions, ensuring alignment between eng execution & company-wide goals. Expand from domain-specific focus to include cross-functional oversight, aligning multiple teams & setting direction at a higher level, shaping cross-functional strategy. Align engineering teams w/ the product roadmap by collaborating w/ product leadership, proactively identifying dependencies, & ensuring strategic initiatives are successfully executed. Continuously evaluate & drive process improvements, integrating innovative best practices to enhance efficiency, scalability, & business outcomes. Lead cross-functional collaboration to meet key bus obj & resolve team obstacles. Provide technical direction for architectural decisions, ensuring systems are scalable, secure, & optimized for long-term success across internal & customer-facing platforms. Drive proactive resolution of high-priority technical issues, streamlining escalation & coordination across teams to minimize business impact. Manage technical risks, incl ensuring systems have backup, failover, & disaster recovery plans.

Min req: Bachelor’s in Comp Sci, Software Eng, or related field & 5 yrs exp, incl 5 yrs exp w/ following: scaling distributed systems & cloud-based platforms; using Cloud technologies including AWS (S3, SNS, SES, API Gateway), Kubernetes, ArgoCD, Working in Python, Ruby, Node, PHP, & .Net; using software development lifecycle, DevOps, security, & compliance best practices; planning & executing software platform changes w/ min disruption to clients/ongoing activity; utilizing Queue mechanisms incl RabbitMQ, SQS, Kafka; analyzing, assessing, & communicating software implementation options according to various IT environments; working w/ Databases incl Postgres, DynamoDB, & MySQL; using tools incl Datadog, Logstash, ElasticSearch, Docker, Redis; designing & executing plans for software installations; using & monitoring software distribution channels, techniques & auto-recovery tools; integrating & communicating across applications, databases, & platforms.

Telecommuting Optional - May work from any location within normal commuting distance subject to company hybrid work policy. Salary: $242,000-$292,000/yr.