Pharmacy Manager - Outpatient Informatics

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*A caregiver in this role must reside in Ohio*

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.   

The Pharmacy Manager – Outpatient Informatics provides strategic and operational leadership for enterprise outpatient Pharmacy Informatics services, supporting Community Pharmacy, Specialty Pharmacy, Home Delivery Pharmacy, Outpatient Infusion, Home Infusion, and outpatient prescribing workflows across Cleveland Clinic. This role oversees Epic Care Ambulatory, Epic Willow Ambulatory, Epic Beacon, and related technology platforms, ensuring reliable, efficient, and standardized medication-use processes across multiple outpatient service lines. Responsibilities include leading workflow optimization, enhancement requests, project prioritization and execution, and partnering with Pharmacy Operations, IT, and clinical leaders to improve system performance and the end-user experience. The Pharmacy Manager also drives governance, change management, standardization efforts, and issue resolution to support innovative, high-quality outpatient pharmacy services across the enterprise.

This is a remote role. A caregiver in this position will work Monday through Friday from 8:00am–4:30pm. Caregivers participate in an on-call rotation every four weeks, beginning Monday at 8:30am through the following Monday, with approximately two weekends of coverage per year. There are no holiday coverage requirements. While the position is primarily remote, occasional onsite attendance may be required for team meetings, go-live events, and other enterprise initiatives a few times each year.

A caregiver who excels in this role will:  

• Identify and meet patient needs utilizing continuous process improvement techniques. 

• Identify and propose practical solutions to technical, professional, personnel or procedural problems affecting daily workflow. 

• Ensure the department is adequately staffed with properly trained personnel. 

• Establish work assignments and schedules. 

• Participate in the development of operational and clinical program activities. 

• Promote and develop the clinical activities of pharmacy caregivers through counseling, training and teaching. 

• Train and instruct caregivers as to their duties. 

• Coordinate orientation and training of new caregivers in job functions and responsibilities. 

• Monitor financials and other pertinent statistics. 

• Assist with evaluations of financial performance. 

• Maintain records of narcotics, poisons, and habit-forming drugs received in accordance with state and federal laws. 

Minimum qualifications for the ideal future caregiver include:  

• Current state licensure as a Registered Pharmacist (RPh) or eligible within 90 days of hire 

• Completion of a health-system Pharmacy Administration or Leadership (HSPAL) PGY2 Residency OR four years of relevant pharmacy experience, including one year of leadership experience 

Preferred qualifications for the ideal future caregiver include: 

• Pharmacy Degree with current state licensure 

• MS, MBS, PharmD and/or residency 

Physical Requirements:

• Physical demands include periods of standing and walking.
• Dexterity sufficient to perform computer functions and communication via telephone.
• May be required to lift and transport up to ten pounds.
• Requires normal or corrected vision.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.