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Bird Specialist I

Role overview

Qualifications

  • High school diploma or GED
  • Able to enter and exit structures and crawl spaces
  • Acquire a certification in Aerial Work Platforms
  • Must possess a valid driver's license from state of residence

Responsibilities

  • Perform bird control services safely and according to company guidelines
  • Communicate with customers about service actions taken on their property
  • Train company colleagues in respect to bird and bat applications
  • Maintain appropriate service standards on all accounts

Key facts

Other skills

  • Customer Service
  • Cleanliness
  • Communication
  • Teamwork
  • Physical Flexibility
  • Problem Solving

About the company

Steritech logo

Steritech

Professional Training & Coaching

For over 30 years, Steritech has been an industry leader and pioneer in providing assessments and consulting solutions to companies drive operational consistency and help multi-location businesses accelerate growth, while mitigating riskWith roots in the foodservice industry, Steritech has significant expertise in providing operational, health and safety, and facilities assessments to the restaurant, grocery and supermarket, convenience store, hotel and lodging and retail store industries. Steritech is part of Rentokil North America, a leading business services company, operating across the United States, Canada and Puerto Rico. Our Unique ApproachSteritech employs more than 400 full-time Specialists across the United States and Canada. These experts are trained to understand each brand’s specific standards, promote the adoption of standards, and drive continuous improvement at your brand locations. Our specialists provide an objective but positive experience, while also taking time to educate your team on the "how"​ and "why"​ behind standards your locations have in place. After each assessment, we highlight what's done well and where there's room for growth -- giving your locations the real-time knowledge and insight they need to improve.Why is this important? By building a culture of excellence, your customer experience improves, driving increases in same-store sales and bringing value to the bottom line.

Company details

Company typeLarge
IndustryProfessional Training & Coaching
Company size1001 - 5000

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Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Bird Specialists do?

Bird Specialists perform bird control services safely and according to company guidelines and standard practices. This service will be performed on customer property in such a way that our customers’ expectations are met and often exceeded. Communicating and installing a quality product is critical of our service. You will be responsible for maintaining good customer relations and fostering long-term relationships with our district offices and service customers. Good relations include dealing with our district office mgmt. and coworkers as well as our service customers in a courteous manner at all times, leaving their premises and furnishings as clean as when you found them. You must communicate with our customers what actions you have taken while servicing their property. You are responsible for maintaining appropriate service standards on all accounts where you perform our service.

  • Train company colleagues in respect to bird and bat applications
  • Discuss any unusual circumstances or problems immediately with your supervisor and/or sales representative
  • Actively participate in group meetings to develop new and better ways to meet and exceed our customers’ needs
  • Identify customer’s bird and/or problems and apply appropriate preventive steps where no problems currently exist
  • Satisfactorily complete initial technical training and participate in update training to stay current with proven methods and practices
  • Maintain your equipment and vehicle in a state of cleanliness and good working order for your own comfort and safety, as well as providing an appropriate appearance for our customers
  • Assist sales and management personnel in reviewing accounts and up-grading them as appropriate for the level of service, product, time requirements, and pricing
  • Responsible for timely and proper completion of the customers’ and administrative reports
  • Responsible for attaining level of productivity based on level of training, experience, and type of accounts serviced. Including proper usage of all power equipment and aerial work platforms.
  • Participate in off-hours and weekends services when requested
  • Tolerate a variety of environmental conditions, including seasonal weather, damp and/or dusty locations
  • Use application and inspection equipment and small hand and power tools

What do you need?

  • Technicians must be flexible with their working hours, able to work all shifts, and able to travel throughout our national coverage areas. We strive to provide a routine work schedule for our coworkers and consider their personal needs. We must accommodate our customer’s needs, however, and this may result in extended working hours (50-60 per week) including nights and weekends when required by customer needs.
  • High school diploma or GED
  • Able to enter and exit structures and crawl spaces; climb over and on top of structures; ascend/descend stairs and balance/work off ladders up to 60’
  • Able and uninhibited of heights
  • Acquire a certification in Aerial Work Platforms and use of Hilti power actuated equipment
  • Operate aerial work platforms
  • Work off/balance on fixed and swing scaffolding
  • Will be required to obtain any required industry licenses
  • Must possess a valid driver’s license from state of residence

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.


Click here to read more about our Total Rewards Program which includes: 

Professional and Personal Growth

  • Multiple avenues to grow your career

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1


Savings and Retirement

  • 401(k) retirement plan with company-matching contributions 

 
Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.
 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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