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Sales Support Representative

Role overview

Qualifications

  • 4-Year Degree desired or Equivalent Work Experience Required
  • Demonstrated experience in multi-tasking and prioritization of incoming work
  • Experienced in Microsoft Office Products, with strengths in Excel (Pivot tables and V-Lookup)
  • Strong Presentation Skills

Responsibilities

  • Provides administrative support for Corporate Sales team to achieve or exceed sales and revenue targets
  • Conducts thorough and timely system research based on individual account or team needs
  • Produces effective documentation and/or presentation of data to support sales efforts
  • Communicates effectively with internal and external stakeholders on sales activities, customer needs and other business opportunities

Key facts

Other skills

  • Troubleshooting (Problem Solving)
  • Microsoft Office
  • Microsoft Excel
  • Communication
  • Multitasking
  • Time Management
  • Relationship Management

About the company

Choice Hotels International logo

Choice Hotels International

Choice Hotels International, Inc. (NYSE: CHH) is one of the world’s largest and most successful lodging franchisors. On August 11, 2022, Choice acquired Radisson Hotels Americas, adding nine brands and approximately 67,000 rooms to its portfolio in the United States, Canada, Latin America, and the Caribbean. With 22 brands, Choice Hotels has more than 7,500 hotels and nearly 650,000 rooms in 46 countries and territories as of August 11, 2022. The Choice® family of hotel brands provides business and leisure travelers with a broad range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. At our worldwide corporate headquarters in the Washington metropolitan area (North Bethesda, MD), our IT center in Scottsdale, AZ, and St. Louis Park (MN), and through our associates across the globe, we keep those hotels humming by serving as a champion for our franchisees. When you #MakeItYourChoice, you will have the environment, the tools, and the momentum to drive your career and organizational success.

Company details

Company typeLarge
Company size1001 - 5000

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Job description

   

JOB SUMMARY


The Sales Support Representative will be responsible for supporting the actions and contributing to the success of all sales initiatives that enable the Choice Corporate Sales team to achieve revenue targets and form beneficial relationships with both internal and external stakeholders. Daily activities could include administrative support and problem resolution in a variety of areas including tracking, analyzing, reporting, systems research, organized sales initiatives, and customer support. 

RESPONSIBILITIES

Sales Support:

  • Provides administrative support for Corporate Sales team to achieve or exceed sales and revenue targets.

  • Conducts thorough and timely system research based on individual account or team needs.

  • Produces effective documentation and/or presentation of data to support sales efforts.

  • Generates ad-hoc reports for internal and external usage.

  • Prioritizes incoming work, responding and resolving requests in a timely manner.

  • Effectively multi-tasks and redirects efforts as needed.

Client Service and Relationship Management:

  • Communicates effectively with internal and external stakeholders on sales activities, customer needs and other business opportunities.

  • Builds and maintains relationships with internal & external stakeholders.

  • Maintains consistent high quality of work, sense of urgency on customer needs and objectives.

  • Coordinates cross functionally and drives successful outcomes.  

Special Projects:

  • Participates in varying assignments that uncover potential for new opportunities or drive revenue growth

  • Supports implementation of continues improvement initiatives and best practices.

  • Assist with training when necessary.

  • Other Ad-hoc projects

QUALIFICATIONS:

  • 4-Year Degree desired or Equivalent Work Experience Required.

  • Demonstrated experience in multi-tasking and prioritization of incoming work.

  • Experienced in Microsoft Office Products, with strengths in Excel (Pivot tables and V-Lookup)

  • Strong Presentation Skills.

  • Knowledge of / ability to quickly learn sales systems and resources utilized – Salesforce, Zoom Info, Cvent, Microsoft Office Products.

  • Ability for travel – up to 10%.

SALARY RANGE

The salary range for this position is $48,960 to $61,200 annually plus commission via participation in Choice’s Global Sales Incentive Plan.

   

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

  • Competitive compensation and benefits, including medical, dental, and vision coverage
  • Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
  • Financial benefits for retirement and health savings
  • Employee recognition programs
  • Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.  

Choice’s Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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