Revenue Analyst

JOB SUMMARY:

The Revenue Analyst supports franchise properties in optimizing the configuration and performance of Choice Hotels’ revenue management systems. This role partners directly with hotels to ensure effective system use, adherence to pricing and inventory standards, and successful onboarding of revenue technology solutions. The position also analyzes system usage, identifies improvement opportunities, and collaborates with internal teams and vendors to resolve system issues. This role serves as an escalation point for revenue system support and contributes to ongoing enhancements and operational efficiency.

NOTE: This role is not eligible for visa sponsorship now or in the future.

RESPONSIBILITIES:

• Support property-level configuration and optimization of revenue management systems through direct engagement with franchisees via tickets, email, phone, and virtual meetings, including analysis of system health and usage reporting

• Lead onboarding and go-live support for ChoiceMAX, including configuration recommendations, system setup, training delivery for hotels, and facilitate educational training webinars for franchisees

• Manage and escalate ChoiceNOW tickets to appropriate teams and support Franchisee Care with system-related escalations

• Conduct system audits to ensure adherence to brand standards and identify opportunities for improved performance and compliance

• Collaborate with RMS vendor IT teams to resolve system issues and implement solutions at the property level

• Support ad hoc projects and initiatives within the Revenue Management team

QUALIFICATIONS:

Education Requirements

• Bachelor’s degree preferred or equivalent combination of education and relevant work experience

Employment Experience

• 2+ years of progressive experience in revenue management, hotel operations, or travel industry distribution

Technical Skills

• Knowledge of hotel technology systems including RMS, PMS, CRS, and channel connectivity

• Experience with IDeaS Elevate or ChoiceMAX revenue management systems (preferred)

• Proficiency in data analysis and reporting tools (e.g., Excel or similar)

Additional Skills & Competencies

• Strong analytical skills with ability to interpret data and draw actionable insights

• Effective communication skills with the ability to engage diverse stakeholders including franchisees and internal teams

• Strong organizational skills with attention to detail and ability to manage multiple priorities

• Self-starter with initiative and accountability

Salary Range

The salary range for this position is $65,698 - 77,292.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.  

Choice’s Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver