EU Contractor Care Administrative Assistant
Working remotely from South Africa
UK timezone & working calendar aligned (Off on UK Bank holidays - working on SA Public Holidays)
We are looking for an organised and proactive Contractor Care Administrative Assistant to join our team. This role plays a key part in supporting contractor compliance, maintaining accurate records, and ensuring a smooth administrative process throughout the contractor lifecycle.
You will be on-boarded, trained and working closely with our European Contractor Care Consultant who is based out of our London office; however, your role can be delivered completely remote.
Key Responsibilities
● Carry out contractor compliance checks, including right-to-work and document verification
● Upload and maintain compliance documentation on internal systems
● Prepare and issue contractor onboarding and compliance documents
● Support status determination and insurance validation processes
● Monitor compliance reports and chase outstanding or expired documentation such as visas and insurance
● Assist with background screening checks
● Manage timesheet uploads and follow up on missing or outstanding timesheets
● Respond to general contractor queries in a timely and professional manner
● Support day-to-day administrative tasks relating to contractor care and compliance
About You
● Strong administrative and organisational skills
● High attention to detail
● Confident using systems and handling documentation accurately
● Good communication skills and a professional approach
● Able to work independently and manage multiple tasks efficiently
● Proactive problem solver with a positive attitude
● An interest/background in international compliance would be beneficial but not essential
● Right to work video checks (live passport check) and document completion.
● Upload of compliance documentation to itris
● Independence Questionnaire creation for all EU Countries
● Sending out TRUSTID links to contractors to complete RTW checks
● Key Information Document Creation
● Status Determination Insurance Validation Creation on Kingsbridge Portal
● Status Determination Audit report (currently done by legal)
● Status Redeterminations for each year – (currently legal would like to run this annually, but it’s not currently being done)
● Compliance report, chasing expired documentation such as insurance and visas on itris
● General Intime Queries
● Timesheet Uploads
● Timesheet Report Chasing
● General Contractor Queries
● Background screening
Someone who will be loved by the sales floor, hungry for feedback and development, and happy to be pushed and challenged.
