People Partner

About the Role

We are seeking a dynamic and results-driven People Partner to join our team in Sofia. This role will partner closely with our Marketing & Customer Success Teams and cross-functional departments to help scale and drive the success of our organization. As a People Partner, you'll be instrumental in fostering a high-performance culture, strengthening engagement, and reinforcing our core values throughout the team.

Responsibilities

• Collaborate with leaders and managers to ensure employees are supported, engaged, and empowered to excel at all times.
• Design and implement clear, achievable career pathways for top performers, driving professional growth and retention.
• Lead initiatives that reinforce our company culture and values, ensuring alignment with our mission and vision.
• Take ownership of employee relations, addressing underperformance swiftly and effectively.
• Develop and execute strategies to consistently elevate our eNPS scores across departments, ensuring a continuously improving employee experience.
• Champion a culture of autonomy and accountability, ensuring teams take ownership of their work while delivering exceptional results.
• Drive a transparent feedback culture where input is not only encouraged but acted upon—fostering an environment of openness and continuous improvement.
• Hold managers accountable for the quality of their leadership, helping them develop as strong, empathetic leaders who inspire peak performance.
• Partner with Talent Acquisition to attract and onboard top-tier talent, ensuring a smooth integration that accelerates success and cultural alignment.
• Collaborate with department heads to address skills gaps and drive personalized development initiatives that elevate both individual and team performance.

Requirements

• 4+ years of HR Business Partnering within high-growth and fast-paced technology driven organisation
• Superb communication and interpersonal skills and strong organizational skills, detail orientation, and an ability to priorities tasks effectively
• Demonstrated ability to provide strategic insights and influence leadership teams on people and organizational topics.
• A process-oriented mind that is not afraid to challenge existing processes and build new ones.
• The courage to learn, and to share your learnings with us.
• Proactiveness and most importantly a lot of enthusiasm with a deep desire to make the internal client, employee and manager experience simpler, pleasant and more productive
• Humble, self-aware, trustworthy, you treasure great colleagues and relationships and are committed to nurturing the culture of the team and company

Company Benefits

• Competitive compensation package based on experience
• 30 days holiday paid leave, plus bank holidays
• Exchange policy to another Payhawk office (Amsterdam, London, Paris, Berlin or Barcelona)
• Flexible working hours and opportunity to work from home
• Regular team-wide events 
• Additional Medical and Dental care
• Multisport card fully funded by us
• Opportunity to use the Payhawk product with monthly travel allowance.
• Company office massages
• Personal Assistant service 
  
  Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in the EU.

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.