Logo for Ciena

Director, NPI Supply Chain Operations

Role overview

Qualifications

  • Extensive experience in material management, supply planning, procurement, manufacturing operations, or product operations focused on new product introduction
  • Demonstrated experience leading NPI supply chain activities from prototype through early ramp
  • Strong working knowledge of Kinaxis and Agile/PLM
  • Fluency in English

Responsibilities

  • Lead NPI supply chain execution from prototype through early ramp
  • Own the NPI material management process, including prototype material planning
  • Partner with EMS and OEM suppliers to establish executable NPI build plans
  • Drive lifecycle management discipline for new products

Key facts

Other skills

  • Analytical Skills
  • Communication
  • Social Skills
  • Professional Networking
  • Team Leadership
  • Physical Flexibility
  • Relationship Management

About the company

Ciena logo

Ciena

Telecommunication Services

Ciena (NYSE:CIEN) is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation. We prioritize deep, collaborative relationships within our teams, and alongside our customers, partners, and communities—local and global.

Company details

Company typeXLarge
IndustryTelecommunication Services
Company size5001 - 10000

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:

Reporting to the Senior Director, Supply Chain Ops as Director, NPI Supply Chain Operations, you will lead a small but growing team accountable for material readiness and supply chain execution from prototype through early production ramp. You will work closely with EMS and OEM Partners, Engineering, Product Line Management, Procurement, Global Commodity Management, Demand Planning, Customer Order Management, and Fulfillment teams to ensure new products are introduced with clear material plans, executable build readiness, disciplined lifecycle controls, and a smooth transition from NPI to volume supply operations.

·       Lead NPI supply chain execution from prototype through early ramp, ensuring material availability, supplier readiness, build schedule alignment, and risk mitigation plans are in place before each major program milestone.

  • Own the NPI material management process, including prototype material planning, long-lead component identification, clear-to-build readiness, shortage escalation, allocation decisions, and transition planning for early production demand.
  • Partner with EMS and OEM suppliers to establish executable NPI build plans, material commits, production readiness views, and escalation paths that support prototype builds, pilot builds, qualification builds, and early customer ramps.
  • Use Kinaxis and Agile/PLM as key operating systems to align demand, supply, BOM maturity, engineering changes, lifecycle status, component availability, and supplier execution across the NPI process.
  • Drive lifecycle management discipline for new products, including BOM readiness, revision control, phase-in/phase-out planning, end-of-life component risk, material disposition, and readiness for handoff to sustaining supply operations.
  • Lead cross-functional NPI readiness reviews with Engineering, PLM, Procurement, Commodity Management, Quality, Manufacturing Operations, and Fulfillment teams to identify material risks, resolve constraints, and protect program schedules.
  • Develop the team’s operating cadence, metrics, and escalation process for NPI material readiness, including clear-to-build status, shortage aging, engineering change impact, supplier commits, inventory exposure, and ramp readiness.
  • Serve as the supply chain escalation point for prototype-to-ramp material constraints, coordinating recovery plans with internal stakeholders and external manufacturing partners to minimize schedule slips, excess exposure, and customer impact.
  • Identify and support process improvements that reduce NPI lead times, improve data quality, increase material visibility, and create a scalable operating model for repeatable new product launches.

The Must Haves:

o   Extensive experience in material management, supply planning, procurement, manufacturing operations, or product operations, with a strong focus on new product introduction and outsourced manufacturing execution. A university degree in Engineering, Supply Chain Management, Operations Management, Business Administration, or an equivalent combination of education and experience is preferred.

o   Demonstrated experience leading NPI supply chain activities from prototype through early ramp, including material readiness, BOM maturity, clear-to-build management, engineering change impact, supplier commits, and transition to sustaining operations.

o   Experience leading people, building capability in a small team, and influencing cross-functional stakeholders across Engineering, PLM, Procurement, Commodity Management, Manufacturing Operations, and Fulfillment.

o   Strong working knowledge of Kinaxis and Agile/PLM, including how planning signals, BOM data, lifecycle status, and engineering changes affect material availability and manufacturing readiness.

o   Thorough understanding of MRP/ERP systems and logic, Materials Management or Procurement standards and procedures, supplier commits, inventory controls, and JIT principles such as Kanban, pull systems, VMI, and SMI.

o   Fluency in English.

o   Proven analytical skills, capable of quickly interpreting complex datasets, identifying material risk, and translating data into clear actions for internal teams and external partners.

o   Flexible to manage relationships across different time zones and adapt to EMS and OEM partner schedules during NPI builds, material escalations, and ramp readiness reviews.

o   Strong project management, communication, and interpersonal skills with the ability to influence decisions and drive closure in a matrixed environment.

o   Some travel required (~15%) to North America and Thailand.

Assets:

o   APICS training or certifications such as CPIM or CSCP.

o   Practical experience using Kinaxis for supply planning, scenario analysis, clear-to-build visibility, or ramp readiness management.

o   Hands-on experience with Agile/PLM for BOM readiness, lifecycle status, engineering change review, and NPI governance.

o   Experience in telecom, networking, optical systems, high-reliability electronics, or complex EMS/OEM manufacturing environments.

o   PMP certification, Lean manufacturing experience, or Six Sigma training.

o   Fluency in Thai and Spanish.


At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Director of Supply Chain Related jobs

Other jobs at Ciena

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.