Ciena
Telecommunication Services
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As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Reporting to the Senior Director, Supply Chain Ops as Director, NPI Supply Chain Operations, you will lead a small but growing team accountable for material readiness and supply chain execution from prototype through early production ramp. You will work closely with EMS and OEM Partners, Engineering, Product Line Management, Procurement, Global Commodity Management, Demand Planning, Customer Order Management, and Fulfillment teams to ensure new products are introduced with clear material plans, executable build readiness, disciplined lifecycle controls, and a smooth transition from NPI to volume supply operations.
· Lead NPI supply chain execution from prototype through early ramp, ensuring material availability, supplier readiness, build schedule alignment, and risk mitigation plans are in place before each major program milestone.
o Extensive experience in material management, supply planning, procurement, manufacturing operations, or product operations, with a strong focus on new product introduction and outsourced manufacturing execution. A university degree in Engineering, Supply Chain Management, Operations Management, Business Administration, or an equivalent combination of education and experience is preferred.
o Demonstrated experience leading NPI supply chain activities from prototype through early ramp, including material readiness, BOM maturity, clear-to-build management, engineering change impact, supplier commits, and transition to sustaining operations.
o Experience leading people, building capability in a small team, and influencing cross-functional stakeholders across Engineering, PLM, Procurement, Commodity Management, Manufacturing Operations, and Fulfillment.
o Strong working knowledge of Kinaxis and Agile/PLM, including how planning signals, BOM data, lifecycle status, and engineering changes affect material availability and manufacturing readiness.
o Thorough understanding of MRP/ERP systems and logic, Materials Management or Procurement standards and procedures, supplier commits, inventory controls, and JIT principles such as Kanban, pull systems, VMI, and SMI.
o Fluency in English.
o Proven analytical skills, capable of quickly interpreting complex datasets, identifying material risk, and translating data into clear actions for internal teams and external partners.
o Flexible to manage relationships across different time zones and adapt to EMS and OEM partner schedules during NPI builds, material escalations, and ramp readiness reviews.
o Strong project management, communication, and interpersonal skills with the ability to influence decisions and drive closure in a matrixed environment.
o Some travel required (~15%) to North America and Thailand.
o APICS training or certifications such as CPIM or CSCP.
o Practical experience using Kinaxis for supply planning, scenario analysis, clear-to-build visibility, or ramp readiness management.
o Hands-on experience with Agile/PLM for BOM readiness, lifecycle status, engineering change review, and NPI governance.
o Experience in telecom, networking, optical systems, high-reliability electronics, or complex EMS/OEM manufacturing environments.
o PMP certification, Lean manufacturing experience, or Six Sigma training.
o Fluency in Thai and Spanish.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
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