Sr. Director, Product Management, Business License & Property Tax

As Senior Director of Product Management, Accelerators, you will be a leader in our Product team responsible for an expansive and high-growth portfolio encompassing Property Tax and Business Licenses compliance solutions. You will partner with our Accelerators GM leadership to establish OKRs and a multi-year roadmap to provide clarity on product vision. You will help drive strategic cross-product and cross-functional initiatives to transform our business and customer experience, focused on growth.

• Partner with general managers and cross-functional leaders across the Accelerators portfolio.

• Interact with customers and Avalara subject matter experts to understand market needs across business licenses, broad tax compliance, and SaaS environments.

• Work closely with product managers to drive consolidated strategies and roadmaps to ensure cohesion across team members and multiple product lines.

• Work with product managers on goal setting and plan execution.

• Be an evangelist of the Avalara product strategy, particularly our shift to AI-driven systems and tools that replace manual, fragmented processes.

• Articulate a clear and compelling product vision for the Accelerators group.

• Define metrics that measure key business objectives.

• Partner with other Avalara leaders and stakeholders across Engineering, UX/Design, Marketing, and Sales to drive strong relationships that foster goal achievement and issue resolution.

You will thrive in this role if your instincts are solution oriented when presented with a wide range of complex problems that have a big impact on driving innovation across the broader organization. You like being seen as a partner across the many teams you will work with, and you foster an open and transparent communication style which is valued at all levels from Product Managers to Executives. Your demeanor and approach to product management allow you to take a step back and look at unique challenges holistically to define pervasive problems and articulate priorities to propose solutions across a diverse group of stakeholders with high expectations of you and your team.

• Ensure end-to-end accountability by leveraging your combined product, operational, program, and go-to-market knowledge.
• Motivate, inspire, and grow your people. Consistently hire A-players, earn their loyalty, and grow their careers.
• Lead the shift for our customers from singular product tasks to agentic cross-product workflows as a problem-solver and demonstrated AI experimenter.
• Partner cross-functionally and integrate diverse product portfolios.
• Drive results through influence and enthusiasm across teams.
• Conduct briefings and demos both internally and with customers.

• 10+ years of related product management experience and 5+ years of leadership and management experience.

• Track record of leading a team of 5-20 directs or matrixed employees, and experience influencing product, design, and engineering teams of 40 – 200+.

• Demonstrated success leading products and product teams from inception through launch for solutions that target small, mid, and enterprise-level businesses.

• Broad understanding of tax compliance, financial technology, and SaaS environments. Preferred experience includes domain expertise in tax compliance, specifically 1099, Property Tax, Business Licenses, or Cross-Border. Bonus if expertise is demonstrated in more than one area.

• Experience with agile development methodologies and commonly used tools such as Jira, Confluence, etc.

• Experience utilizing customer journey maps to define end-to-end customer experiences.

• Hands-on experience analyzing data and deriving actionable outcomes.

• Strategic thinking with the ability to go deep when necessary.

• A strong collaborator with high EQ and a sense of empathy.

• Exceptional written and oral communication skills.

• Bachelor's Degree in a relevant field (accounting, business, or computer science); MBA desirable.

AI is embedded in our workflows, decision-making, and products.  Success here requires embracing AI as an essential capability.

• You’ll bring experience using AI and AI-related technologies, ready to thrive here.

• You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.

• You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Total Rewards 

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. 

Health & Wellness 
Benefits vary by location but generally include private medical, life, and disability insurance. 

Inclusive culture and diversity 
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. 

We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.