Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.
SAP PI/PO & CPI Consultant (6–8 Years) | AMS / Support
Role:
Support and stabilize SAP integration systems, owning P1/P2 incident resolution across SAP PI/PO and SAP CPI on BTP in a production environment.
Responsibilities:
- Handle P1/P2 production incidents and restore business-critical interfaces
- Monitor and troubleshoot PI/PO (ABAP & Java) and CPI (BTP)
- Support IDoc, RFC, Proxy, File, SOAP, REST, OData interfaces
- Analyze errors in PI Monitoring and CPI Message Logs
- Perform root cause analysis and prevent repeat issues
- Support hybrid integrations (ECC/S/4 ↔ Cloud ↔ Non‑SAP)
- Coordinate with Functional, Basis, Network, and Vendors
- Ensure SLA compliance and proper ticket/documentation updates
Skills Required:
- 6–8 years SAP PI/PO support experience
- Hands‑on SAP CPI support on BTP
- Strong debugging of mappings, adapters, payloads
- Experience in AMS / ITSM tools (ServiceNow, Target Process, Remedy, Jira)
- Able to work independently during production outages
Job Description – SAP PI/PO & CPI Consultant (6–8 Years) | AMS / Support
Role Summary
Senior SAP Integration Consultant responsible for production support and stability of SAP PI/PO and SAP CPI integrations on SAP BTP. Owns P1/P2 incidents, ensures uninterrupted business operations, and supports hybrid integration landscapes.
Key Responsibilities
- End‑to‑end AMS support for SAP PI/PO and SAP CPI on BTP
- Handle Priority 1 & 2 production incidents with rapid turnaround
- Monitor and troubleshoot integrations using PI/PO Monitoring and CPI Message Processing Logs
- Perform root cause analysis and implement permanent fixes
- Support hybrid landscapes (ECC/S/4 ↔ Non‑SAP ↔ Cloud)
- Troubleshoot IDoc, RFC, Proxy, File, SOAP, REST, OData interfaces
- Work with adapters: IDoc, SFTP, HTTP, SOAP, JDBC, REST
- Validate and support iFlows, mappings, certificates, security artifacts
- Coordinate with SAP Functional, Basis, Network, and External partners
- Ensure SLA adherence, ticket quality, and audit‑ready documentation
- Participate in on‑call / shift support
Required Skills
- 6–8 years experience in SAP PI/PO Application Support
- Hands‑on SAP CPI support experience on SAP BTP
- Strong monitoring & debugging skills (payloads, adapters, mappings)
- Solid understanding of ESR, Integration Directory, CPI iFlows
- Experience in ITSM/AMS environments (ServiceNow, Target Process, Remedy, Jira)
Proven ability to handle business‑critical outages without supervision
Why Syntax?
Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.
- Competitive, above-average compensation
- Global tourist: With us, you can also work from abroad from time to time
- Flexible working time models, home office
- Attractive benefits, e.g. company pension scheme or various health offers
- A modern environment in which the "you" is part of it
- Open feedback culture, flat hierarchies and a motivated team
- Individual career planning with continuous training and coaching on the job
You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!
