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Inside Sales Representative

Role overview

Qualifications

  • 1-3 years’ experience in electronics distribution
  • Experience in passive electronics component sales preferred
  • Proficiency in MS Office Suite, advanced Excel skills a plus
  • Strong communication, negotiating and organization skills

Responsibilities

  • Managing the overall account relationship and providing strategic service to customers
  • Facilitating customer service, ensuring on-time delivery and troubleshooting problems
  • Building long-term business partnerships between suppliers and customers
  • Owning the customer interface for sales objectives and coordinating resources for quotations

Key facts

Other skills

  • Sales
  • Customer Service
  • Microsoft Excel
  • Microsoft Office
  • Negotiation
  • Relationship Building
  • Communication
  • Collaboration

About the company

Arrow Components logo

Arrow Components

Arrow Components is the driving force behind arrow.com, the e-commerce portal for Fortune 120 company Arrow Electronics. Arrow.com is your complete electrical engineering marketplace, featuring a massive component selection from the top manufacturers in the industry. Access free design tools, millions of datasheets, thousands of interactive reference designs and informative articles and videos about the latest industry trends. Arrow Electronics guides innovation forward for over 210,000 leading technology manufacturers and service providers. With 2022 sales of $37 billion, Arrow develops technology solutions that help improve business and daily life.

Company details

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Job description

Position:

Inside Sales Representative


Job Description:

Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served.

A Fortune 148 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.

As an Inside Sales Representative you will be selling Arrow’s line card of passive, electromechanical and connector products, and be the daily contact for customers and suppliers.

What You’ll Be Doing:

  • Managing the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling.

  • Working with internal and external resources, provide customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.

  • Functioning as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow. 

  • Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory.

  • Sell and drive Solutions Selling within the approved account level strategy.  Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information. 

  • Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs.

  • Owns the customer interface for important Credit and Financial Information as well as coordination of all available resources and support functions. 

  • As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases.

  • This position is a 60/40 split, the pay listed below is only the base pay and does not include the commission incentive.

What We Are Looking For:

  • 1-3 years’ experience in electronics distribution; experience in passive electronics component sales strongly preferred (Power Supplies, Cable assemblies, Thermal, Connectors, Magnetics, Capacitors/Resistors

  • Systems savvy, ability to adapt quickly. Proficiency in MS Office Suite, advanced Excel skills (VLOOKUP, Macros, etc.) a plus

  • Ability to build influential relationships

  • The ability to work collaboratively with internal and external resources to generate results

  • Strong communication, negotiating and organization skills

  • Strong customer service and sales skills

This role will perform work covered by International Traffic in Arms Regulations. Viable candidates for this position must be eligible for an export license or be a U.S. Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees).

Work Arrangement: Fully Remote but must live in Texas. Must be able to travel to an Arrow office location as requested by Arrow leadership.

What’s In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

  • Medical, Dental, Vision Insurance

  • 401k, With Matching Contributions

  • Short-Term/Long-Term Disability Insurance

  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options

  • Paid Time Off (including sick, holiday, vacation, etc.)

  • Tuition Reimbursement

  • Growth Opportunities

  • And more!

#LI-KO1

Annual Hiring Range/Hourly Rate:

$31.90 - $38.99

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 


Location:

US-TX-Texas (Remote Employees)-Central Time Zone


 

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.


Time Type:

Full time


Job Category:

Sales

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)


All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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