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Job Summary
Mass General Brigham’s youth programs are built upon the commitment of the system to foster a diverse workforce in the healthcare field and a strong belief that educational and employment opportunities are vital for community wellness. The youth programs work in partnership with local schools and service students from 9th grade to college, to offer year-round internships, summer internships, after school programming, social emotional supports, enrichment and academic tutoring, and more.
Reporting to the Program Director of Youth Programs, the Program Manager is responsible for leading the Summer Program and Alumni engagement strategies within MGB Youth Programs. This role plays a critical part in supporting high school students during their summer career exploration experiences and continuing that support as they transition into college, careers, and beyond.
This is a full-time role Monday - Friday 8:30a - 5:30p
The pay range is $38.25 / hour - $55.64 / hour based on experience.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Maintain an onsite presence four (4) days per week across hospital campuses and program sites to provide visible leadership and real-time operational support.
- Oversee the day-to-day operations of the Summer Jobs Program, ensuring a high-quality experience for students, supervisors, and community partners.
- Conduct regular site visits to monitor student engagement, attendance, and workplace success while serving as the primary point of contact for assigned placements.
- Provide immediate support to students and supervisors by addressing concerns, resolving issues, and escalating matters as appropriate.
- Partner with department supervisors to ensure meaningful learning experiences, clear communication, and successful student placements.
- Facilitate onsite office hours, program events, orientations, and professional development activities throughout the summer.
- Monitor student attendance, professionalism, and compliance with program expectations, maintaining accurate documentation as needed.
- Collaborate closely with the Youth Programs leadership team to ensure consistent communication, operational excellence, and successful program implementation.
- Foster a positive, inclusive, and supportive environment that promotes student success and engagement.
- Perform other duties as assigned in support of the Summer Jobs Program.
QUALIFICATIONS:
- Bachelor’s degree required
- 3 – 5 years’ experience working in youth development programs required.
- 1 - 2 years of supervisory/management experience strongly preferred.
- Demonstrated understanding of youth development principles and trauma informed practice.
SKILLS/ABILITIES/COMPETENCIES:
- Experience in working with multidisciplinary teams (youth development staff, social workers, administrators, evaluators, community members).
- Experience working with young people in an academic and non-academic settings, using a trauma informed practice.
- Excellent written and verbal communications skills and the ability to tailor messaging to meet the needs of the audience.
- Experience planning and hosting community events, program retreats, focus groups, learning workshops, and other convenings.
- Ability to recruit, train, and mentor staff and interns with a particular emphasis on professional development.
- Effective financial and analytical skills, including ability to develop and monitor budgets.
- Knowledge of current trends in workforce development.
- Ability act strategically and with flexibility to operationalize multiple competing tasks, priorities, and deadlines, asking for help and delegating as needed.
- Demonstrated experience developing and implementing programs, including budget management, strategy development, personnel management and oversight, and creating data collection and tracking models.
- Experience utilizing data as a tool to evaluate performance and identify improvement opportunities.
- Demonstrated experience cultivating, managing, and maintaining complex community relationships with a diverse set of internal and external stakeholders.
- Proficiency in Microsoft Office required.
SUPERVISORY RESPONSIBILITY
- Direct supervision of program specialists, program coordinators, and/or interns
- This position requires an onsite presence four (4) days per week across Mass General Brigham hospital campuses and program locations to support daily program operations.
Additional Job Details (if applicable)
Physical Requirements
- Standing Occasionally (3-33%)
- Walking Occasionally (3-33%)
- Sitting Constantly (67-100%)
- Lifting Occasionally (3-33%) 20lbs - 35lbs
- Carrying Occasionally (3-33%) 20lbs - 35lbs
- Pushing Rarely (Less than 2%)
- Pulling Rarely (Less than 2%)
- Climbing Rarely (Less than 2%)
- Balancing Occasionally (3-33%)
- Stooping Occasionally (3-33%)
- Kneeling Rarely (Less than 2%)
- Crouching Rarely (Less than 2%)
- Crawling Rarely (Less than 2%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Constantly (67-100%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Onsite
399 Revolution Drive
0
Temporary
Day (United States of America)
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
