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Medical Devices Maintenance Specialist III

Role overview

Qualifications

  • Experience as a Field Service Engineer or Field Service Technician
  • Strong troubleshooting, maintenance, installation, customer service, problem-solving, and technical diagnostic skills
  • Bachelor's Degree in Electrical Engineering, Electronic Engineering, Automation Engineering, Biomedical Engineering, or a related field

Responsibilities

  • Provide technical support, preventive and corrective maintenance, and installations for Philips Medical Imaging systems
  • Partner with hospitals and healthcare professionals to diagnose technical issues and perform repairs
  • Ensure compliance with Philips quality standards and regulatory requirements

Key facts

Other skills

  • Troubleshooting (Problem Solving)
  • Customer Service
  • Problem Solving
  • Communication
  • Teamwork

About the company

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Philips

Over the past decade we have transformed into a focused leader in health technology. At Philips, our purpose is to improve people’s health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030, including 400 million in underserved communities. We see healthcare as a connected whole. Helping people to live healthily and prevent disease. Giving clinicians the tools they need to make a precision diagnosis and deliver personalized treatment. Aiding the patient's recovery at home in the community. All supported by a seamless flow of data. As a technology company, we – and our brand licensees – innovate for people with one consistent belief: there’s always a way to make life better. Visit our website: http://www.philips.com/ Follow our social media house rules https://www.philips.com/a-w/about-philips/social-media.html

Company details

Company typeXLarge
Company size10001

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Job description

Job Title

Medical Devices Maintenance Specialist III

Job Description

One sentence description of the role

Provide world-class technical service and support for Philips Medical Imaging solutions, ensuring maximum equipment performance, customer satisfaction, and operational excellence across Southern Brazil.

Your role:

  • As a Field Service Engineer, you will deliver technical support, preventive and corrective maintenance, installations, and troubleshooting for Philips Medical Imaging systems, ensuring customers receive reliable and high-quality service while maximizing equipment uptime.

  • You will partner closely with hospitals, healthcare professionals, remote support teams, technical specialists, and cross-functional teams to diagnose complex technical issues, perform repairs, and identify opportunities to improve customer experience and service delivery.

  • You will leverage your technical expertise to support sophisticated imaging technologies, including X-ray, Computed Tomography (CT), Magnetic Resonance Imaging (MRI), and Interventional X-ray (Hemodynamics), while ensuring compliance with Philips quality standards and regulatory requirements.

  • This position offers continuous professional development through exposure to advanced medical technologies, ongoing technical training, and collaboration with global teams. The role is based in Cascavel, Paraná, and requires approximately 70% travel to support customers across the assigned territory.

  • From professional development opportunities to comprehensive benefits, a career at Philips comes with all sorts of wonderful advantages. Be sure to speak to your recruiter about the benefits available in your region.

You're the right fit if:

  • Experience: You have experience as a Field Service Engineer or Field Service Technician supporting large medical imaging equipment such as X-ray, CT, MRI, or Interventional X-ray systems.

  • Skills: You possess strong troubleshooting, maintenance, installation, customer service, problem-solving, and technical diagnostic skills. Intermediate English is required to work with technical documentation, training materials, and global support teams.

  • Education: Bachelor's Degree in Electrical Engineering, Electronic Engineering, Automation Engineering, Biomedical Engineering, or a related field, with an active CREA registration.

  • Anything else: You are customer-focused, enjoy working independently in the field, are willing to travel approximately 70% of the time, and are based in or willing to relocate to Cascavel, Paraná.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

  • Learn more about our business here.
  • Discover our rich and exciting history here.

  • Learn more about our purpose here.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips.

orientation

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, pregnancy and pregnancy-related conditions, age, national origin, disability, protected veteran status, gender identity, or any other characteristic protected by applicable federal, state, or local law. Learn more about our commitment to Diversity and Inclusion here.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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