Client Success Manager - CAI

Company

Cox Automotive - USA

Sales

Client Success Manager - CAI

Manager - Non People LeaderCan work remotely but need to live in the specified city, state, or region

Yes, 75% of the time

Day

Compensation

Compensation includes a base salary in the range of $86,300.00 - $129,500.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $64,000.00.

**This is a regional position. Preference will be given to applicants living in the South Arkansas, Texarkana, TX, and Shreveport, LA markets.**

Every day, thousands of car shoppers turn to Autotrader and Kelley Blue Book to decide what to buy and where to buy it. As a Territory Sales Manager/Client Success Manager, you’ll play a direct role in helping dealers show up, stand out and win in that competitive marketplace.

You’ll manage and grow a portfolio of franchise and large independent dealerships across South Arkansas, Texarkana, TX, and Shreveport, LA, driving subscription revenue and retention for these Cox Automotive brands. You’ll combine relationship-building with data-driven insights, presenting tailored strategies that help dealers navigate challenges and reach their goals. Candidates must reside within the territory.

What’s in It for You? 

Here’s a sneak peek of the benefits you could experience as a Cox employee: 

• A competitive salary and top-notch bonus/incentive plans. 

• A pro-sales culture that honors what salespeople (like you!) contribute to our success. 

• Exceptional work-life balance, flexible time-off policies and accommodating work schedules. 

• Comprehensive healthcare benefits, with multiple options for individuals and families. 

• Generous 401(k) retirement plans with company match. 

• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. 

• Professional development and continuing education opportunities. 

• Access to financial wellness/planning resources. 

Check out all our benefits. 

  

What You’ll Do 

You’ll expand and manage your territory by uncovering new opportunities, guiding clients through business challenges and delivering insights that help dealers make smarter business decisions. You will:

• Meet or exceed revenue, retention and referral goals across your assigned territory.

• Manage your sales pipeline, maintain accurate forecasts and drive consistent account growth.

• Use CRM, sales enablement tools and analytics to identify opportunities and inform strategies.

• Build and deepen relationships with key decision-makers at each dealership, serving as a trusted advisor by providing consultative, data-driven recommendations.

• Conduct regular business reviews, using market insights and performance data to provide consultative guidance on dealer challenges and opportunities.

• Leverage qualitative and quantitative data, including market insights, to assist dealers in making educated business decisions

• Identify and pursue cross-sell and upsell opportunities within your portfolio and collaborate with partners in other business units to design and deliver tailored solutions.

• Advocate for clients during onboarding and implementation to ensure a smooth experience.

• Resolve or route client issues quickly and effectively to the appropriate teams.

Who You Are 

You’re a self-starter who knows how to close deals and build relationships that last. You love being on the road, meeting people face to face and bringing the right solutions to their doorstep. You also bring the following qualifications:

Minimum:

• A bachelor’s degree with 6 years of experience in a related field. The right candidate could also have a different combination, such as a master’s degree with up to 4 years of related experience; a Ph.D. and up to 1 year; or 10 years of relevant industry experience.

• A valid driver’s license and a safe driving record.

• The ability to reside/travel within an assigned sales territory.

Preferred:

• Experience in the automotive industry or advertising media. 

• Proven success in a field sales environment.

• Strong knowledge of social media, digital advertising and online platforms.

• Proficiency with CRMs systems and analytic tools.

Fuel an amazing sales career with Cox Automotive. Apply today!

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

 

 

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.