Role overview

Qualifications

Bachelor's Degree required
5 + years of successful financial services experience with a record of overachievement selling complex solutions
Demonstrated experience uncovering sales opportunities for marketing, risk, analytics, fraud, and software solutions
Ability to generate and develop new business both within an existing book of business as well as through prospecting

Responsibilities

Generate revenue growth and manage client relationships in a named account environment
Maintain alliances with senior client management, offering recommendations through sales presentations and proposals
Help clients use data, analytics, software, and technology solutions for lending, risk management, and fraud prevention
Develop forecasts, advance pipelines, and ensure delivery of solutions

Key facts

Remote from: United States
Full time
Senior (5-10 years)
Client Success Manager
English

Hard skills

Client Services Data Mining Risk Management Software Systems Business Development

Other skills

Sales
Communication
Relationship Building
Problem Solving
Accountability

About the company

Experian

Information Technology & Services

Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 16,000 people in 37 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian. Read more at https://www.experianplc.com/careers/ Please note only shortlisted candidates will be contacted Our diverse workforce is part of the reason for our success. We want everyone to succeed, irrespective of their gender, ethnicity, sexuality, physical ability or age.

Company details

Company typeXLarge

IndustryInformation Technology & Services

Company size10001

Links

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Job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

You will have the responsibility in a named account environment generating revenue growth and managing your client relationship. You will maintain close alliances with senior client management personnel, offering recommendations through formal sales presentations and written proposals, and negotiating annual and individual pricing contracts and agreements. You will be a strategic partner and primary contact for each client, helping them use data, analytics, software, and technology solutions to lead lending, risk management, and fraud prevention. You will also uncover new opportunities by developing relationships with new partners across the financial services industry.

Communication is the key to our success. You will grasp concepts quickly and share your knowledge of the industry and how data, software, and analytics can transform your customer's business.
You will collaborate with members across different teams balancing priorities, bringing the right people to the table, handling issues and identifying opportunities.
You understand your customer by seeing your world through their perspective, speaking their language, and promoting the voice of your customer to improve Experian's solutions.
You will develop forecasts, advance pipelines, and ensure delivery of solutions.
You will identify new ways to grow our business and expand current partnerships.
You will challenge yourself with different opportunities, prioritize accountability, build trust with your teammates and customers to develop your skills as an Experian leader.
You will need to reside in the Western US (CA, AZ, CO, UT, OR, or WA)
You will report to Vice President, West Regional Markets

Qualifications

Bachelor's Degree required
5 + years of successful financial services experience with a record of overachievement selling complex solutions and non-tangible value in competitive environment at the executive level.
Demonstrated experience uncovering sales opportunities for marketing, risk, analytics, fraud, and software solutions within financial services.
Understanding of customer priorities and the initiatives designed to deliver revenue and profit expectations.
Ability to generate and develop new business both within an existing book of business as well as through prospecting.
Ability to travel up to 40%.

Additional Information

Benefits/Perks:

Great compensation package and bonus plan
Core benefits including full medical, dental, vision, and matching 401K
Fully remote environment
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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