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Regional HR Manager

Role overview

Qualifications

  • Bachelor’s degree
  • 5+ years' experience in operations leadership, organizational development, human resources, recruiting or related fields
  • 2+ years experience in people leadership (teams or direct reports)
  • Outstanding communication and relationship-building skills

Responsibilities

  • Accountable for the implementation and delivery of HR products, services, and solutions to an assigned region
  • Support talent planning, performance review, career development, and employee engagement initiatives
  • Develop and execute innovative people programs to inspire and support a high-performance culture
  • Coach, mentor, and develop direct reports and team members

Key facts

Other skills

  • Coaching
  • Communication
  • Problem Solving
  • Physical Flexibility
  • Team Leadership
  • Relationship Building

About the company

Boyd Autobody & Glass logo

Boyd Autobody & Glass

For over 30 years Canadians have trusted their automotive and collision and glass repairs to Boyd Autobody & Glass. Quality workmanship backed by our lifetime guarantee, and convenient locations across Western Canada are just a few reasons why Canadians choose to bring their vehicles to Boyd.

Company details

Company size1001 - 5000

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Job description

Company: Gerber Collision & Glass

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.


Ready to grow with a team that’s built for your success? Apply today.


Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.


Job Description:

The Regional HR Manager is accountable for the implementation and delivery of HR products, services, and solutions to an assigned region in support of activities to ensure HR service delivery excellence. This role will own the oversight of a HR Field team and the support they provide. In addition, the RHRM’s top priorities are supporting the overall goal of attracting, developing, and retaining talent. Additionally, provides consultation to leaders regarding change management, talent development, employee engagement, performance management, and team effectiveness.

Role and Requirements

  • Field HR executes the HR COE programs, services, and solutions to support operations and provides feedback and input to the HR COE to enhance the overall effectiveness of programs and processes.

  • In consultation with Operations and HR partners, plan and support talent planning, performance review, career development, employee development, ID&E, retention and employee engagement initiatives.

  • Partners with Operations and HR partners to strategically develop and execute plans to reduce turnover in high turnover positions/markets.

  • Accountable for the development and deployment of appropriate resources and tools into the field to optimize an environment where the organization is free of all discrimination and harassment by proactively measuring employee engagement, turnover, and compliance with all applicable Federal, state, and/or municipal laws.

  • Provides support and coaching to management positions as they create and act on their individual development plans. Facilitates and supports succession planning, performance management, performance planning and other corporately driven talent management and HR programs.

  • Functions as the SME in supporting employee investigations. Assists with more complex issues escalated by the Field HR Generalists.

  • Assists local leaders in talent acquisition activities as needed and as directed by the Regional HR Manager.

  • Facilitates workforce planning initiatives for the Markets within the Region in coordination with the Regional Vice President.

  • Ensure that markets/shops maintain a work environment that is conducive to maintaining a positive, inclusive work environment. 

  • Oversees the escalation and resolution of HR questions, issues and requests to the appropriate channels (eg HR COE, FreshService, etc.), and models as a champion of the field HR model.

  • Develop and execute innovative people programs to inspire and support a high-performance culture.

  • Lead and support a high performing, cohesive and collaborative, growth-focused team.

  • Coach, mentor, and develop direct reports and team members.

  • All other duties as assigned.

Experience and Skills Required

  • Bachelor’s degree

  • 5+ years' experience in operations leadership, organizational development, human resources, recruiting or related fields.

  • 2+ years experience in people leadership (teams or direct reports).

  • Experience providing field support in a multi-site/location environment.

  • Prior experience creating or implementing a people strategy for an hourly/salary workforce.

  • Outstanding communication and relationship-building skills.

  • Strong facilitation and project management skills.

  • A demonstrated track record of developing effective relationships across all levels of the organization.

  • Excellent problem solving and quality decision-making.

  • Strong business acumen (ability to see the big picture and operate with perspective).

  • Flexibility in availability to support business operations, which may sometimes include evening and weekend hours.

  • Willing to travel up to 75% of the time for business purposes (within state and out of state).

Preferred Qualifications

  • Certification as a SHRM-CP or SHRM-SCP as granted by SHRM, or PHR or SPHR as granted by HRCI.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

  • Annual Paid Time Off (PTO) plans

  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

  • 6 paid holidays annually

  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1

  • 401(k) Retirement Plan with company match

  • Employer Paid Short-Term Disability & Life Insurance

  • Additional Voluntary Life Insurance

  • Continuing Education Opportunities

  • Free Prescription or Non-Prescription Safety Glasses annually

  • Annual Voluntary Uniform Stipend

  • Voluntary Daily Pay option available 

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

$100,000 - $120,000 / Year

Compensation is commensurate with skill, education and experience. 

Supplemental Pay: 

This position may also be eligible for Bonus opportunities tied to individual or business initiatives.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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