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Senior Product Manager - AI Governance

Role overview

Qualifications

  • Several years of experience as a product manager owning complex, technical, enterprise infrastructure or governance products
  • Experience managing a product that spans many different product domains and teams
  • Comfort selling into and gathering requirements from senior technical buyers: platform admins, CISOs, CIOs
  • A track record of shipping in phases against a long-term roadmap without losing the throughline to the end state

Responsibilities

  • Strengthening core capabilities for enterprise customers including reliable movement of configuration across environments
  • Extending the governance model to treat AI agents as configuration deserving the same rigor as workflows or permissions
  • Building visibility and control layer for enterprises including discovering running agents, maintaining an inventory, and enforcing rules
  • Creating a policy engine for governance rules enforcement across Appfire products that interact with AI agents

Key facts

Other skills

  • Technical Acumen
  • Governance
  • Communication
  • Collaboration
  • Problem Solving
  • Time Management

About the company

Appfire logo

Appfire

Computer Software / SaaS

Appfire is the leading global provider of software that enhances, extends, and connects the world's leading platforms to make work flow any way teams want to work, from planning to product ideation, product development, project delivery, and beyond. Appfire increases the value of platforms such as Atlassian, Microsoft, monday.com, and Salesforce, enabling teams to thrive and do their best work together. With more than one million users, Appfire's popular solutions are helping teams with Enterprise Collaboration, DevOps, Workflow & Automation, Product Portfolio Management, IT Service Management (ITSM), Document Management, Business Intelligence and Reporting, Administrative Tools, Agile Tools, Developer Tools, Time Tracking, Publishing, and Integrations. Appfire has been selling its popular software products on the Atlassian Marketplace since it first launched in 2012, and today Appfire has the most widely adopted portfolio of Atlassian apps across tens of thousands of customers worldwide.

Company details

Company typeSME
IndustryComputer Software / SaaS
Company size501 - 1000

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Job description

At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. We’re a team of 800+ employees, working remotely across 28 countries. Our flagship products include: Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture.

Here you can read some of our customer stories: https://appfire.com/resources/resource-library/customer-stories

About the role

AI agents are showing up inside enterprise Jira environments faster than most platform admins can track. Teams can't always see what an agent is touching, can't carry its setup through a deployment the way they can other configurations, and can't easily answer questions about what an agent is doing or costing. We're building the product that gives enterprise platform teams one place to discover, govern, audit, and understand the cost of every AI agent running in their environment.

You'll own this end to end: strengthening the platform capabilities that make this trustworthy at enterprise scale, extending our governance model to treat AI agents as configuration in their own right, and building the policy layer that decides what any agent is allowed to do before it acts.

What you’ll own

Platform foundation. Strengthen core capabilities our enterprise customers depend on: reliable movement of configuration across environments, programmatic access for teams running CI/CD-style operations, and better visibility into unwanted configuration change over time.

Agent governance. Extend our governance model to treat AI agents as configuration that deserves the same rigor as workflows or permissions: capturing agent setup as part of a deployment, comparing and rolling back agent changes independently of everything else, and closing the gap where agent configuration gets left behind during a promotion.

A control plane for AI activity. Build the visibility and control layer enterprises are missing today: discovery of what agents are running and where, a searchable inventory, a policy engine that enforces rules like approval requirements before an agent acts, an audit trail down to the individual action, and cost and usage attribution by agent, owner, or project.

The policy engine. This becomes the enforcement layer other Appfire products rely on when they ship AI capability. You'll own the rules of what an agent can do and how those rules get enforced at runtime, working closely with the team building Appfire's packaged AI skill content so their governance needs are covered by one system instead of two.

Partner relationships. Build a direct relationship with Atlassian's partner program to get early visibility into their AI platform roadmap and API access, and own our plan for the gaps that access doesn't cover.

Customer discovery. Talk regularly with enterprise Jira platform admins and IT leaders to validate and prioritize which governance capabilities matter most.

What success looks like:

  • Enterprise customers can deploy AI agent configuration with the same confidence they deploy any other Jira configuration

  • Platform admins have one place to see every agent running in their environment, who owns it, and what it's doing

  • A policy engine enforcing governance rules consistently across every Appfire product that touches AI agents

  • A growing base of enterprise accounts actively using agent governance capabilities

What you’ll need:

  • Several years of experience as a product manager owning complex, technical, enterprise infrastructure or governance products, ideally something like IT asset management, identity governance, or configuration management

  • Experience managing a product that spans many different product domains and teams

  • Comfort selling into and gathering requirements from senior technical buyers: platform admins, CISOs, CIOs

  • A track record of shipping in phases against a long-term roadmap without losing the throughline to the end state

  • Direct, structured customer discovery skills. You'll be interviewing enterprise admins regularly

Nice to have:

  • Experience in the Atlassian ecosystem (Jira, Confluence, JSM, Forge) or a comparable platform ecosystem

  • Familiarity with AI agent tooling or LLM platform governance

  • Experience building or overseeing a policy or rules engine

Benefits & Perks

Equity

Every Appfire team member is eligible for company equity, fostering a true sense of ownership and connection to our growth.

Time Off & Flexibility

  • 25 days of annual leave per calendar year (January–December)

  • Up to 10 unused vacation days may be carried over to the following year and must be used by December 31

  • Reduced summer hours to support better work-life balance

  • Flexible bank holidays, allowing employees to exchange one public holiday for another

  • This role is fully remote within Spain, with the option to work from our Bilbao office whenever preferred

Learning & Development

Grow with Appfire University — our custom, on-demand learning platform designed to support continuous learning and professional development.

Health & Wellbeing

  • Private health insurance through IMQ or Adeslas, fully covered by Appfire for enrolled employees

  • Family members may also be added at a discounted rate through payroll deduction

  • €400 gross annual sport allowance for gym memberships, outdoor activities, sports equipment, running gear, and other wellness-related expenses

Work-from-Home Support

Appfire provides €50 per month to help cover home office and remote work expenses.

Community & Volunteering

Employees receive 3 fully paid volunteering days each year through Appfire Town, our Corporate Social Responsibility (CSR) program supporting local communities.

 

#LI-Remote

Disclaimer: The responsibilities outlined in this job posting are intended to provide a general overview of the role. Additional duties may be assigned as needed to meet the needs of the business.

Market recognition

Appfire has been consistently recognized for company growth, culture, corporate social responsibility, and product excellence and has been included among the Deloitte Technology Fast 500, Inc. Best Workplaces, BuiltIn Best Places to Work, and Inc. 5000. Learn more about our accomplishments, which would not be possible without our team members, partners, and customers: https://appfire.com/awards.

Equal Employer Opportunity (EEO)  

Appfire is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic as defined by applicable law. Our commitment extends to all employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and termination.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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