Protos Security
Security & Investigations Services
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Company: Protos Security
Job Title: Manager of Strategic Accounts
Reports To: VP of Enterprise Accounts
Location: Remote (EST or CST)
Company Overview
Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK.
We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place.
Position Summary
The Manager of Strategic Accounts is responsible for the overall financial performance, client satisfaction, retention, and growth of assigned enterprise and strategic client accounts. This role serves as a trusted business partner and Protos brand ambassador, delivering an elevated experience through a unified client centric approach focused on operational excellence, value creation, and transforming client sentiment.
This individual will lead strategic account planning efforts, drive sustainable organic growth within existing accounts, and partner cross functionally to ensure client needs and expectations are consistently met or exceeded. The Manager of Strategic Accounts will focus on both offensive (expansion) and defensive (stabilization) account strategies to support revenue retention, account growth, long term partnerships, and overall client success while continuing to demonstrate and deliver value.
Essential Duties & Responsibilities
Qualifications & Experience
Why You’ll Love Working With Us
At Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect:
Benefits Include:
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use their hands to handle or operate objects, and communicate effectively (including speaking and hearing).
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.
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