Role overview

Qualifications

3+ years of project or program management experience, ideally in a B2B SaaS, tech, or professional services environment
Experience supporting customer implementations or onboarding
Strong organizational skills — comfortable juggling multiple work streams and stakeholders simultaneously
Excellent written and verbal communication

Responsibilities

Support the Engagement Manager in planning, executing, and tracking customer onboarding and implementation projects
Own project timelines, task boards, and status reporting across multiple concurrent engagements
Coordinate between internal teams and external customer stakeholders
Identify risks/blockers early and escalate or resolve proactively

Key facts

Remote from: United States
Fixed term
Mid-level (2-5 years)
Project Manager
English

Hard skills

Project Management Customer Development Stakeholder Communications Internal Documentation Software As A Service (SaaS)

Other skills

Organizational Skills
Communication

About the company

Nanonets

Trusted by 35% of Fortune 500 companies, Nanonets is an AI-driven solution that automates document processing and data extraction workflows. Leveraging advanced Optical Character Recognition (OCR) and deep learning models, Nanonets helps companies automate document-heavy business processes like accounts payable, order processing, and insurance underwriting. Nanonets processes unstructured documents such as invoices, receipts, purchase orders, contracts, claims, and forms and converts them into structured output. By integrating with your existing systems via APIs, Nanonets can reduce manual effort by up to 90%, delivering industry-leading accuracy, speed, and cost savings of up to 50%. Nanonets scales from small to enterprise-grade document automation, providing an intuitive and highly customizable platform that streamlines business workflows. The world's leading companies and enterprises, such as Deloitte, EY, Roche, Sherwin Williams, Divvy, Asian Paints, Ascend, Reliance General Insurance, VFS Global, and CKE Restaurants, use Nanonets' platform to automate document processing.

Company details

Company typeScaleup

Industry

Company size51 - 200

Links

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Job description

About Us:

Nanonets agents are built for complex business processes. Ranked #1 in understanding unstructured data and applying business rules in processes like accounts payable, order management, and supply chain.

Nanonets agents handle the exceptions other tools miss, reducing processing time by 94% and delivering clean data to SAP, Salesforce, or any system of record.

That's why global enterprises reach for Nanonets when workflows are complex and accuracy is non-negotiable.

Learn more about us here:

Youtube

Hugging Face

Nanonets Research

The Role

Nanonets is looking for a hands-on Project Manager to support our Engagement Management team for a 3-month contract engagement. You'll work closely with the Engagement Manager to keep customer implementation projects on track, managing timelines, coordinating cross-functional stakeholders, and ensuring smooth delivery of AI-powered automation solutions to clients.

This is a great fit for someone who thrives in a fast-paced, customer-facing environment and can quickly get up to speed on tools, processes, and stakeholders.

Responsibilities

Support the Engagement Manager in planning, executing, and tracking customer onboarding and implementation projects
Own project timelines, task boards, and status reporting across multiple concurrent engagements
Coordinate between internal teams (Sales Engineering, Product, Customer Success) and external customer stakeholders
Run and document status calls, capture action items, and drive follow-through
Identify risks/blockers early and escalate or resolve proactively
Maintain clear, up-to-date documentation (project plans, RAID logs, meeting notes)

Requirement and skills

3+ years of project or program management experience, ideally in a B2B SaaS, tech, or professional services environment
Experience supporting customer implementations or onboarding (not just internal/product projects)
Strong organizational skills — comfortable juggling multiple work streams and stakeholders simultaneously
Excellent written and verbal communication; confident running calls and syncing with clients directly
Self-starter who can ramp up quickly with minimal onboarding, given the short contract duration

Additional Details

Duration: 3 month contract, 40 hours per week

Flexibility: Candidates must be comfortable working early hours and start asap

Interview Process: 2 Interviews
This role is available remote in the United States or hybrid in our Palo Alto, CA office.

Compensation:

Hourly rate $40/hr to $60/hr based on location

Benefits:

N/A