SCOPE OF WORK
The selected consultant will be responsible for: Dashboard Design and Development
Designing, developing, and maintaining interactive dashboards, reports, and visual analytics solutions for institutional and operational reporting needs
Creating standardized and reusable dashboard templates and reporting frameworks that can support multiple initiatives and departments
Developing intuitive navigation, filtering, and self-service functionality for end users
Supporting reporting initiatives related to institutional effectiveness, student success, compliance, operations, and strategic planning
Applying data visualization best practices and accessibility standards across reporting solutions
Data Integration and Automation
Connecting dashboards and reports to institutional data systems and data sources for scheduled or real-time updates
Supporting automated data refresh processes, validation procedures, and quality assurance activities
Collaborating with internal teams to establish appropriate data governance, security, and reporting standards
Assisting with integration of reporting tools with databases, APIs, SharePoint lists, and other enterprise systems
Content Organization
Collaborating with stakeholders to standardize metric definitions, calculations, and reporting methodologies
Ensuring consistency in reporting structures, dashboard layouts, and visualization practices across projects
Supporting documentation of reporting processes, governance standards, and technical workflows
Testing and Continuous Improvement
Conducting usability testing and gathering stakeholder feedback to improve reporting solutions
Developing sustainable maintenance and support processes for long-term reporting initiatives
User Training and Documentation
Creating Developing training materials and guides for end users and administrators
Preferred Qualifications Technical Expertise
Expert proficiency in Tableau Desktop, Prep and Cloud with demonstrated experience creating interactive dashboards, is required
Experience in dashboard development, including interactive features and automated data pipelines
Strong knowledge of higher education data structures and common metrics
Ability to integrate Tableau with institutional data systems and databases, including PeopleSoft CS9, SharePoint, OpenBook, and application programming interfaces (APIs).
Strong background in data visualization best practices and accessibility standards
Proficiency in SQL, ETL processes, and relevant programming languages
Collaboration & Communication Skills
Ability to work collaboratively with stakeholders across multiple departments
Strong problem-solving skills and ability to translate user needs into technical solutions
Experience creating clear documentation and training materials
Excellent verbal and written communication skills
Preferred Experience & Certifications
Tableau dashboard development experience in a higher education environment
Previous work with community college data systems and metrics
