Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and hard-of-hearing!
* This is a Canada Remote Only Position *
Pay Range: Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation.
Essential Duties and Responsibilities
- Maintain and expand Sorenson's ASL sign dictionary — author new entries, review and update existing entries, document regional and register variants, and resolve disputed entries with the Lead.
- Annotate ASL video using advanced gloss conventions, including classifier predicates (locative, instrument, semantic, body-part, and element classifiers), non-manual markers, role shift, and prosody.
- Partner with AI/ML engineering teams to clarify linguistic requirements for training data, review model outputs for linguistic accuracy, and provide feedback on edge cases.
- Review text-to-sign avatar output for ASL grammatical accuracy, naturalness, and cultural appropriateness; document issues using standardized rubrics.
- Lead weekly linguistic calibration sessions; own gloss and classifier convention documentation and decision logs.
- Mentor Sign Language Specialists during cross-functional rotations.
- Maintain accurate records of annotation work, decisions, and edge cases in team tooling and documentation systems.
Supervisory Responsibility
This position has no supervisory responsibilities.
Travel Requirements
Travel Requirements: Less than 25%
Education
Minimum of 4 Year / Bachelors Degree In ASL Linguistics, Deaf Studies, ASL Studies, Interpreting, Deaf Education, or related fields.
Preferred Graduate Degree In ASL Linguistics, Linguistics, Deaf Studies, Interpreting, Deaf Education, or a related field.
Experience
3 Years of substantive professional ASL work (annotation, linguistics, interpreting, Deaf education, or comparable).
Knowledge, Skills, and Abilities
- Required
- Bilingual in ASL in English, with the ability to produce and quality-assure professional English transcriptions from ASL source content.
- Deep working knowledge of ASL linguistics — gloss conventions, non-manual markers, classifier predicates, role shift, and ASL grammar.
- Active and informed participant in the Deaf community, with awareness of regional and generational ASL variation.
- Experience producing or annotating ASL content for instructional, research, interpreting, or media purposes.
- Strong written English for documentation, task specifications, and cross-team collaboration.
- Comfortable working with computer-based annotation tools and learning new software.
- Attention to detail, consistency, and a willingness to follow and improve standardized conventions.
- Ability to work both independently and collaboratively with peer Specialists, the Lead, and engineering teams.
- Proficiency with standard productivity and collaboration tools (Microsoft Office, Confluence, JIRA, or equivalent).
- Positive attitude, team player, strong interpersonal communication skills, and able to work across research, engineering, and business departments.
- Preferred
- American Sign Language as a primary or native language.
- Prior experience with annotation tools such as ELAN, CVAT, or comparable platforms.
- Experience working with AI/ML teams, technology companies, or research groups that produce sign language data.
- Experience reviewing or evaluating signed avatars, animations, or generated ASL content.
- Experience writing or reviewing annotation guidelines, style guides, or convention documentation.
- Familiarity with sign language corpora, lexicography, or dictionary projects.
- Experience mentoring or training other annotators or linguists.
- Familiarity with PSE, SEE, and other North American signing varieties.
Working Conditions and Physical Requirements
- Able to travel up to 5% of the time.
- Able to sit/stand for long periods of time in an office or remote work environment.
- Dexterity of hands and fingers to operate a computer keyboard, mouse, and related tools.
- Regular and predictable attendance required.
- Positive attitude, team player, strong interpersonal communication skills, and able to work across research, engineering, and business departments.
Company Summary
Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience.
Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.
As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson’s impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.
We achieve great things together working “The Sorenson Way” with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.
Equal Employment Opportunity:
Sorenson Communications is an Equal Opportunity, Affirmative Action Employer.
