Senior Key Account Manager (remote)

Position Summary

Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
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Making the future is everyday life at Samsung. We’re seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset – better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.

Role and Responsibilities

The Senior Key Account Manager will have thorough understanding of the Samsung Business Group customer base within the assigned account base/territory (West). Manage relationships and drive sales revenue to identified key end users in conjunction with our strategic B2B End Customers. 
 

Skills and Qualifications

This includes maintaining and enhancing the Samsung relationship and product breadth within these identified accounts by;

• Identifying key decision makers along with C-level and develop relationships
• Developing and planning account and product strategies
• Negotiate and close opportunities
• Maintain total customer satisfaction

Role and Responsibilities

• The Key Account Manager manages new and existing national targets and identifies incremental business within a fixed set of named accounts.  The Key Account Manager works one-on-one within multiple departments of an account to uncover new business opportunities and works with our B2B Account customers to negotiate competitive pricing.  The Key Account Manager is responsible for uncovering multiple business opportunities within a named account and working those projects through all phases of the sales cycle.
• Integral to this role is the ability to collaborate with distribution, channel partners, internal account managers, supply chain, operations, product management and marketing departments. The overall objective is to drive a greater awareness and acceptance of Samsung’s full product portfolio into strategic corporate end user accounts within the Hospitality sector, while achieving sales targets across Samsung product categories. Identify, develop, maintain, and leverage key decision maker/ C -level relationships within key strategic end-customers.
• Responsible for creating and delivering compelling sales presentations.  Develop and maintain partnerships between the company and end-customers through the management of sales process, negotiation of contracts and ongoing technical support relationships.  Report on all sales activity and provide assessment of revenue opportunity along with model and unit forecast.
• Drive awareness and maintain working knowledge of Samsung’s product IT B2B product portfolio (Smart Signage, Desktop Monitors, Indoor/Outdoor LED, Hospitality TV, Outdoor Displays, Video Walls, Spacial Displays, E-Papers, E-Boards & Content Management Systems), vertical solutions, and business market trends. Perform long range planning to increase product placement, customer satisfaction and sales growth for long term results and achievement of assigned sales targets
• Responsible for maintaining weekly/monthly/quarterly reports and ensuring any/all deadlines are met when requested.
• Work independently and travel up to 50%+ of the time

Skills and Qualifications

• Bachelor's Degree or equivalent experience with a minimum of 10 years of direct sales experience is required
• 10+ years of experience with B2B outside sales calling on End Customers
• Must possess a strong knowledge of industry products and market intelligence
• Must possess a strong knowledge of the Hospitality industry including Hotels and Casino segments
• Excellent organizational and planning skills
• Strong verbal and written communication skills
• Strong analytical skills
• Ability to travel within assigned account base and geographic territory
• Operational knowledge working on a CRM platform
• Microsoft Office skills required

The salary range for this role will vary among specific regions due to geographic differentials in the labor market, and actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.  However, the salary ranges in the following regions are expected to be as follows:

• Colorado: $138,000 to $170,500
• NYC: $157,500 to $195,000
• Washington State: $151,000 to $186,500
• California: $157,500 to $195,000

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.