Key Facts

Remote From:

United States

Category: Business Analyst

Fixed term

Mid-level (2-5 years)

English

Hard Skills

Salesforce Salesforce Commerce Cloud Microsoft Dynamics CRM Project Management Change Management Web Portals Systems Integration Verification And Validation JIRA Atlassian Confluence +1 more

Other Skills

•
Analytical Skills
•
Training And Development
•
Troubleshooting (Problem Solving)
•
Communication

Roles & Responsibilities

At least 3 years’ experience in the Medical Device industry
Experience with CRM system design, validation, training, and change management
Experience with experience platforms (e.g., Salesforce Commerce Cloud)
Strong analytical and troubleshooting skills

Requirements:

Establish and drive continuous improvement of CRM, ecommerce, and portal systems
Design and support digital portals (customer, partner, or employee-facing)
Manage stakeholder IT issues and requests using ticketing systems
Translate technical information for diverse audiences

TWO95 International, Inc

Human Resources, Staffing & Recruiting

About TWO95 International, Inc

Two95 International Inc., is a global technology firm specializing in enterprise solutions that evolves over BPM, Mobility, Cloud, Analytics, E-commerce & Social Business. Our client base includes several Fortune 500 and mid-market companies across industries and varying geographies. With vast knowledge and knowhow of 20 years in the IT field, we have been chosen as INC500 fastest growing company in North America in 2013. With the accolade of being ranked 11th in Human Resources by INC500, we have also been nominated as the 3rd fastest growing company in South Jersey by SJBM. We are ranked among the Top 20 IT Companies in New Jersey based on the year-on-year growth for the last 3 years. With a seasoned team of highly qualified personnel, our offices are located in New Jersey, Canada and India.

Company type: SME

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 51 - 200

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Job description

Hiring Immediately - Only USC and GCH Candidates can apply

Title: Business Systems Analyst – CRM with Sales force Commerce Cloud

Location – Remote Work - EST/CST

Type : Full-Time

Salary : $Market (Best Possible)

Related Experience: MANDATORY

At least 3 years’ experience in the Medical Device industry or medical field, with specific experience in establishing and driving continuous improvement of CRM, ecommerce, and portal systems in a regulated environment.

Requirements

Knowledge, Skills, Abilities, Certifications/Licenses, and Affiliations:

Experience with CRM system design, validation, training, and change management (Salesforce administrator experience preferred)
Experience with experience platforms (e.g., Salesforce Commerce Cloud) - MANDATORY
Experience with IT ticketing system for stakeholder management of system issues and requests
Experience designing and supporting digital portals (customer, partner, or employee-facing)
Familiarity with analytics
Ability to translate technical information for diverse audiences (technical to non-technical and vice versa)
Strong analytical and troubleshooting skills
Project management capabilities (Atlassian JIRA & Confluence experience a plus)
Experience with integration of ecommerce, portal, and CRM systems
At least 3 years’ experience in the Medical Device industry or medical field