Role overview

Qualifications

Fluent in English (Read, Speak, Write)
Fluent in Vietnamese (Read, Write, Speak)
Must own mobile phone with Android 12 and above or iOS 15 and above
Must own laptop with updated version

Responsibilities

Facilitate communication between parties who speak different languages
Accurately interpret conversations between callers and emergency operators
Ensure both parties understand each other
Maintain a quiet and secure work environment at home

Key facts

Remote from: Vietnam
Full time
English

Hard skills

Linguistics Language Interpretation Insurance Policies Finance Emergency Medical Services Law Enforcement Business Operations

Other skills

Communication
Mobile Computing
Governance
Hospitality
Teamwork
Problem Solving

About the company

TWO95 International, Inc

IT Services & IT Consulting

Two95 International Inc., is a global technology firm specializing in enterprise solutions that evolves over BPM, Mobility, Cloud, Analytics, E-commerce & Social Business. Our client base includes several Fortune 500 and mid-market companies across industries and varying geographies. With vast knowledge and knowhow of 20 years in the IT field, we have been chosen as INC500 fastest growing company in North America in 2013. With the accolade of being ranked 11th in Human Resources by INC500, we have also been nominated as the 3rd fastest growing company in South Jersey by SJBM. We are ranked among the Top 20 IT Companies in New Jersey based on the year-on-year growth for the last 3 years. With a seasoned team of highly qualified personnel, our offices are located in New Jersey, Canada and India.

Company details

Company typeSME

IndustryIT Services & IT Consulting

Company size51 - 200

Links

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Job description

Position : Language Interpreter (English & Vietnamese)

Period of Employment: 12 months Contract / Renewable

Working Hours: 8 hours per day with 1 hour break in between / 40 hours per week / based on schedule / night shift

Working Time : starts anytime from 8 pm/9pm/10pm/11pm/12am and will shift every 3 months

Salary: RM30/ hour (Minimum RM30 x160 hours= RM4800) + Socso + EPF + OT pay

Benefits : 14 days paid sick leave, 12 days annual leave, and some Malaysia & US Public holidays

3-weeks training provided in the daytime (Monday to Friday) with a Training allowance

Job Description :

As an interpreter, your primary role is to facilitate communication between parties who speak different languages. In the example you mentioned about a live call from 911, your main responsibility would be to accurately interpret the conversation between the caller (Tamil) and the emergency operator(English). Your role is to convey the message in the preferred language of the caller and ensure that both parties understand each other. A work from home Language Interpreter works from his/her home office. It is essential to ensure a quiet and secure environment. This position is open to most locations within Malaysia, Thailand, Indonesia & Philippines, Cambodia . The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement and General Business

Job Requirements :

Fluent in English ( Read & Speak & Write)

Fluent in Vietnamese (Read & Write & Speak )

Must be working from home

Own Mobile phone with Android 12 and above or IOS 15 and above

Own laptop with updated version

Must be willing to work rotating shift for 9 hours anytime following the required schedule by the client within 24 hours (Night Shift)

They will be entitled to 2 days off in a week which will be rotating any day

Must be willing to work on public holidays as the operation is 24/7.