Key Facts

Remote From:

United Kingdom

Category: E-commerce Manager

Full time

Senior (5-10 years)

English

Hard Skills

Data-Driven Decision Making UI/UX Strategy Search Engine Optimization Business Intelligence Tools KPI Reporting Digital Marketing Cross-Functional Collaboration Vendor Management Product Management Strategic Marketing +2 more

Other Skills

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Communication
•
Social Skills

Roles & Responsibilities

Strong analytical capability with a data-driven approach to decision-making
Proven ownership and accountability for delivering measurable growth outcomes
Experience managing modern B2B e-commerce platforms (Salesforce preferred)
Solid understanding of website UI/UX principles and conversion optimization

Requirements:

Lead development and execution of e-commerce growth strategies to achieve double-digit revenue growth
Own the e-commerce platform roadmap, prioritizing features based on customer VOC, business value, and technical feasibility
Partner with marketing, product management, and commercial teams to align growth initiatives and execution
Manage relationships with external development vendors and solution partners

PerkinElmer, Inc.

Biotech: Biology + Technology

About PerkinElmer, Inc.

For 85 years, PerkinElmer has pushed the boundaries of science in our food, industrial, life science and environmental markets. In addition to innovative laboratory technologies, our OneSource services division delivers a highly trained, experienced, and collaborative team of service engineers with solutions scalable and customizable to serve laboratory needs. We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better. PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products. Science with Purpose. Learn more at www.perkinelmer.com.

Company type: Large

Industry: Biotech: Biology + Technology

Founded: 2018

Company size: 5001 - 10000

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Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Sr Manager, eCommerce

Location(s)

United Kingdom - Remote

Job Description

Role Purpose
Lead the strategy, development, and performance of a ~$10M B2B e-commerce channel. Drive double-digit annual growth through platform optimization, data-driven insights, and strong cross-functional collaboration. Own the end-to-end customer experience and continuous improvement of digital engagement and conversion.

Key Responsibilities

Lead development and execution of e-commerce growth strategies to achieve double-digit revenue growth
Own the e-commerce platform roadmap, prioritizing features based on customer VOC, business value, and technical feasibility
Partner with marketing, product management, and commercial teams to align growth initiatives and execution
Manage relationships with external development vendors and solution partners
Establish governance and reporting frameworks, including GA4 analytics and KPI tracking
Improve customer experience using VOC insights, surveys, A/B testing, and engagement metrics
Collaborate with marketing to increase traffic and conversion through SEO, UI/UX optimization, and campaigns
Oversee product catalog management, including taxonomy, attributes, imagery, and supporting documentation
Ensure accuracy and consistency of product and marketing content across the platform
Drive day-to-day platform operations, including technical issue resolution and content updates
Monitor market trends, competitor strategies, and emerging technologies to inform innovation

Critical Skills & Qualifications

Strong analytical capability with a data-driven approach to decision-making

Proven ownership and accountability for delivering measurable growth outcomes
Experience managing modern B2B e-commerce platforms (Salesforce preferred)
Solid understanding of website UI/UX principles and conversion optimization
Experience with digital marketing fundamentals including SEO and campaign execution
Strong communication and interpersonal skills with ability to influence stakeholders
Experience working cross-functionally with marketing, product, and commercial teams
Proficiency with analytics tools (e.g., GA4) and KPI reporting
Experience managing external vendors and technical partners

Preferred

Experience with product management or strategic marketing
Background in pharmaceutical, life sciences, or analytical instrumentation industries
Experience executing A/B testing and customer feedback programs
Familiarity with marketing automation or personalization tools

Experience & Education

Years of experience: 5+ years managing an online B2B store
Education / equivalent experience: Bachelor’s degree in Business, Marketing, Digital, or related field, or equivalent practical experience