Medication History Pharmacy Technician Lead – CarepathRx - US Remote

The Medication Reconciliation Lead Pharmacy Technician at PipelineRx (now a part of Evernorth Health Services) supports Remote Pharmacy Services by collecting and documenting accurate patient medication histories, assisting pharmacists, and performing related clinical and administrative tasks.

Shift:

You will be required to work anywhere from 8a - 3a, EST, Mon - Fri.

Key Responsibilities:

• Obtain, verify, and document accurate medication histories by communicating with patients, caregivers, pharmacies, providers, and other healthcare professionals.
• Support pharmacists by escalating medication discrepancies or clinical concerns and ensuring documentation is completed in electronic medical records.
• Assist leadership with daily workflow coordination, staffing coverage, team communication, onboarding, training, coaching, and operational support.
• Monitor productivity, quality, turnaround time, service expectations, and compliance with company policies, client requirements, and regulatory standards.

Qualifications:

• Active State Pharmacy Technician License and National Pharmacy Technician Certification required.
• 4+ year(s) of pharmacy technician experience, including at least 3+ year(s) of medication reconciliation or medication history experience in a hospital setting.
• Strong computer, communication, interpersonal, and technology skills; experience with Epic, Cerner, and/or Meditech preferred.
• Ability to work independently and collaboratively in a fast-paced, remote clinical services environment.

What you’ll love about working at Cigna:

• Day 1 medical insurance

• 401(k) plan with employer match

• Paid Time Off

• Competitive Benefit package

• Growth and Advancement opportunities

As part of Evernorth Health Services, this role supports CarepathRx within
our Pharmacy and Care Delivery organization. Our team focuses on
specialty pharmacy and infusion services in partnership with hospitals and
health systems.

NOTE: You will be required to have reliable internet connectivity provided through a wired ethernet connection. A mobile or hot spot environment is not acceptable, and you may need to purchase an Ethernet cord depending on your current set up. 

Additional Information: This role may support other Clinical Services technician programs that could require additional licensing, including Medication Therapy Management, as business needs require.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 22 - 32 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.