Account Manager

Launch Your Sales Career with Team Global Express

Are you looking to kick-start your career in sales, customer service, or business development? Do you enjoy building relationships, solving problems, and helping customers succeed?

At Team Global Express (TGE), we're looking for an enthusiastic and motivated Account Manager to join our Inside Sales team. This is a fantastic opportunity for someone early in their career, a recent graduate, or a customer service professional looking to move into sales. Relevant experience is welcome, but your attitude, communication skills, and willingness to learn are what

matter most.

About the Role

As an Account Manager, you'll work with small and medium-sized businesses across Australia, helping them find the right freight and logistics solutions. You'll manage existing customer relationships, identify new business opportunities, and support customers throughout their journey with Team Global Express. This role is primarily office-based and involves What You'll Be Doing

• Build strong relationships with customers through regular phone and online contact.

• Support and manage a portfolio of existing customer accounts.

• Assist customers with enquiries and provide outstanding service.

• Identify opportunities to grow customer accounts and win new business.

• Conduct market research and prospecting activities.

• Participate in sales campaigns and outbound calling activities.

• Help onboard new customers and introduce them to our systems and services.

• Maintain accurate customer information in Salesforce CRM.

• Collaborate with operations, customer service, and sales teams to deliver great outcomes.

• Participate in training, development programs, and team initiatives phone calls, video meetings, and occasional face-to-face customer visits. You'll receive training, coaching, and support from experienced sales leaders to help you develop your commercial skills and build a rewarding sales career

What We're Looking For

You don't need years of sales experience to be successful in this role. We're looking for people who are:

• Positive, motivated, and eager to learn.

• Strong communicators who enjoy talking with people.

• Customer-focused and relationship-driven.

• Organised and able to manage multiple priorities.

• Comfortable using technology and learning new systems.

• Resilient, proactive, and goal-oriented.

• Team players who enjoy working in a collaborative environment.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.