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Sales Operations Manager

Role overview

Qualifications

  • 6+ years of experience in Operations, Revenue Operations, Services Operations, or a related function with a high-growth software company in the US federal market.
  • Strong experience with Salesforce CRM and a broader understanding of modern revenue technology ecosystems.
  • Experience translating business challenges into scalable operational solutions, automation opportunities, and measurable business outcomes.
  • A bachelor’s degree or equivalent related working experience is required.

Responsibilities

  • Serving as the trusted Operations partner to Public Sector senior leaders, providing insight, operational rigor, and strategic support to improve performance.
  • Partnering cross-functionally with Finance, Marketing, Enablement, Deal Desk, and IT to improve sales effectiveness and operational execution.
  • Leading core sales operating rhythms, including forecasting, pipeline reviews, deal inspection, and QBRs.
  • Identifying opportunities to automate workflows, improve data quality, and reduce operational friction across the sales process.

Key facts

Other skills

  • Analytical Skills
  • Communication
  • Problem Solving
  • Collaboration
  • Curiosity

About the company

Collibra logo

Collibra

Computer Software / SaaS

Since 2008, Collibra has been uniting organizations by delivering trusted data for every use, for every user, and across every source. Our Data Intelligence Cloud brings flexible governance, continuous quality and built-in privacy to all types of data. The Global 2000 relies on Collibra to create the critical alignment that accelerates workflows and delivers better results faster. We have a diverse global footprint, with offices in the U.S., Belgium, Australia, Czech Republic, France, Poland and the U.K. Recruitment Fraud Alert Collibra has received reports of employment scams that may offer employment or seek financial commitments from job candidates. Unsuspecting job seekers have reported receiving unsolicited contacts via LinkedIn, phone, email or text from individual(s) purporting to represent Collibra or our recruiter(s). The fictitious jobs may be advertised on employment-search websites, such as Indeed or Craigslist, or using fraudulent websites that have names similar to the relevant company website. Please take note that Collibra does not extend unsolicited employment offers. Furthermore, neither Collibra nor any of its recruiting partners will ever charge prospective employees with any fees or a security deposit during the recruitment process. If a person pretending to provide recruitment services for Collibra for a fee to the applicant or requires a security deposit, please be advised that this person is not affiliated in any way with Collibra. If you would like to pursue employment opportunities with Collibra, please visit our official careers website at https://www.collibra.com/careers. Job postings or employment applications that do not originate from our careers website may not be legitimate. You may report any such behavior via our Contact Us page at https://www.collibra.com/contact-us. If you have been defrauded or suspect identity theft as a result of an employment scam, please contact your local law enforcement agency for guidance.

Company details

Company typeLarge
IndustryComputer Software / SaaS
Company size1001 - 5000

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Job description

Join Collibra Public Sector

Collibra Public Sector is looking for an experienced Sales Operations Manager to join our team.  This role interacts with all aspects of our public sector subsidiary - sales, service, finance, accounting, human resources, and information technology.  The Operations Manager ensures that the public sector systems and processes align with, and help deliver on, our mission to serve US federal customers.

The Public Sector Operations Manager will prepare accurate forecasts and reports.  More importantly, the Operations Manager will recommend process improvements that help Collibra Public Sector as we scale up the business.  The Operations Manager will incorporate automation and AI to improve decision-making, increase seller productivity, and remove friction from the sales process.  The Operations Manager will be the recognized expert and advisor for sellers to prepare accurate quotes using Salesforce CPQ. 

The Operations Manager will interact with our Finance team to ensure all vendor transactions are properly approved, accounted for, and budgeted.  The Operations Manager will prepare periodic reports for the Public Sector General Manager as well as our parent company finance groups.

This role requires strong commercial judgment, analytical depth, operational rigor, and the ability to translate complexity into scalable solutions.

This can be a fully remote role, but someone in the greater Washington, DC area is preferred.

Sales Operations Managers at Collibra are responsible for

  • Serving as the trusted Operations partner to Public Sector senior leaders, providing insight, operational rigor, and strategic support to improve performance.
  • Partnering cross-functionally with Finance, Marketing, Enablement, Deal Desk, and IT to improve sales effectiveness and operational execution.
  • Leading core sales operating rhythms, including forecasting, pipeline reviews, deal inspection, and QBRs.
  • Supporting annual planning, including territory design, quota setting, capacity planning, and sales targeting.
  • Delivering business insights, analytics, and performance reporting that support decision-making across sales leadership and executive teams.
  • Managing territory, hierarchy, and organizational changes to ensure accurate execution across sales systems and reporting.
  • Identifying opportunities to automate workflows, improve data quality, and reduce operational friction across the sales process.

You have

  • 6+ years of experience in Operations, Revenue Operations, Services Operations, or a related function with a high-growth software company in the US federal market.
  • Strong experience with Salesforce CRM and a broader understanding of modern revenue technology ecosystems, data structures, and sales operating workflows.
  • Experience supporting sales and marketing organizations through close partnership with senior leaders and a strong understanding of processes, forecasting, territory strategy, and performance management.
  • Experience translating business challenges into scalable operational solutions, automation opportunities, and measurable business outcomes.
  • Strong analytical capabilities, including business modeling, performance analysis, and executive-ready presentation development.
  • Experience working cross-functionally across Finance, Marketing, Enablement, Deal Desk, and technical teams.
  • Demonstrated proficiency in leveraging AI tools (e.g., Claude, Gemini, ChatGPT, Copilot) to solve real-world business challenges, drive measurable outcomes, or streamline workflows.
  • A bachelor’s degree or equivalent related working experience is required.
  • Because this role supports the US government, it is required that this candidate be a US citizen who resides on US soil.

You are

  • A systems thinker who understands how people, process, data, and technology work together to drive customer success.
  • A data-driven problem solver who can break down complexity and recommend simple, practical, scalable solutions.
  • Biased toward action and continuous improvement, with a strong sense of ownership.
  • Comfortable working in ambiguity and balancing strategic thinking with execution.
  • Clear and effective in communicating insights, recommendations, and business narratives through data.
  • Highly collaborative, pragmatic, and trusted by stakeholders across functions.
  • Curious about how AI and automation can improve the way work gets done.

Measures of success

  • Within your first month, you will immerse yourself in the day-to-day operations of Collibra Public Sector team, learning about our customers, product offerings, and business processes.
  • Within your third month, you will have become intimately familiar with our CRM and CPQ and be capable of leveraging this information to assist with customer opportunities from proposal to quote to order to invoice.
  • Within your sixth month, you will partner closely with Collibra Public Sector leadership to develop their go-to-market strategy and help articulate a clear and compelling path to winning the market.

Compensation for this role

The standard base salary range for this position is $128,000 - $160,000 per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.

 

Benefits at Collibra

Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra’s benefits.

We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.

At Collibra, we’re proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone.

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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